Hospitality Leadership Intern — Hands-on Management

Park Plaza Utrecht; Utrecht; Sur place; EUR 8 000 - 9 000; Plein temps

Avantages offerts par ce poste

Discounted hotel rates

50% food and beverage discount

Alleo.nl discounts

Great learning and development opps

Advanced onboarding programme

Career growth across PPHE Europe

Meal during shift

Company parties and outings

Time to work on school projects or th.

Résumé du poste

Park Plaza Utrecht offers a hands-on Management Intern role within a leading hospitality group in Utrecht. You will act as the General Manager’s right hand, supporting daily operations, projects, and cross-department collaboration to enhance guest satisfaction and hotel performance.

Join us for a September 2026 start, a full-time learning experience for 5–12 months, with strong English communication required and a focus on leadership development in a vibrant hotel environment.

Qualifications

• Currently enrolled in a hospitality, hotel management, or related study programme.
• Strong communication skills in English (written and spoken).
• Previous experience in hospitality or customer service.
• Proactive, organised, and eager to learn in a dynamic environment.
• Interest in leadership, hotel operations, and cross-departmental collaboration.
• Confident in interacting with guests and internal stakeholders.
• Available for an internship of 5-12 months.
• Eligible to complete an internship in the Netherlands.

Responsabilités

• Support the General Manager in daily operations and strategic activities across departments.
• Assist in preparing management meetings, coordinating team sessions, and supporting internal communication.
• Provide operational support across departments such as Front Office, Food & Beverage, and Meetings & Events.
• Contribute to improving the guest journey and arrival experience through analysis and implementation of ideas.
• Support quality control checks and ensure brand standards are consistently met.
• Assist with projects related to commercial activities, events, and hotel performance.
• Engage with guests and colleagues, providing a professional and personalised experience.
• Support sales activities including show-rounds, upselling, and promoting hotel outlets.
• Demonstrate leadership by example, supporting department heads with administrative and operational tasks.
• Take ownership of assigned projects and contribute ideas to improve hotel performance and guest satisfaction.

Connaissances

English communication

Hospitality experience

Proactive

Organised

Leadership interest

Guest interaction

internship readiness

Formation

Hospitality/Hotel Management studies

Outils

PMS systems

Description du poste

Park Plaza Utrecht offers a hands-on Management Intern role within a leading hospitality group in Utrecht. You will act as the General Manager’s right hand, supporting daily operations, projects, and cross-department collaboration to enhance guest satisfaction and hotel performance.

Join us for a September 2026 start, a full-time learning experience for 5–12 months, with strong English communication required and a focus on leadership development in a vibrant hotel environment.