Management Intern

Park Plaza Utrecht; Utrecht; On-site; EUR 8,000 - 9,000; Full time

Benefits offered by this job

Discounted hotel rates

50% food and beverage discount

Alleo.nl discounts

Great learning and development opps

Advanced onboarding programme

Career growth across PPHE Europe

Meal during shift

Company parties and outings

Time to work on school projects or th.

Job summary

Park Plaza Utrecht offers a hands-on Management Intern role within a leading hospitality group in Utrecht. You will act as the General Manager’s right hand, supporting daily operations, projects, and cross-department collaboration to enhance guest satisfaction and hotel performance.

Join us for a September 2026 start, a full-time learning experience for 5–12 months, with strong English communication required and a focus on leadership development in a vibrant hotel environment.

Qualifications

• Currently enrolled in a hospitality, hotel management, or related study programme.
• Strong communication skills in English (written and spoken).
• Previous experience in hospitality or customer service.
• Proactive, organised, and eager to learn in a dynamic environment.
• Interest in leadership, hotel operations, and cross-departmental collaboration.
• Confident in interacting with guests and internal stakeholders.
• Available for an internship of 5-12 months.
• Eligible to complete an internship in the Netherlands.

Responsibilities

• Support the General Manager in daily operations and strategic activities across departments.
• Assist in preparing management meetings, coordinating team sessions, and supporting internal communication.
• Provide operational support across departments such as Front Office, Food & Beverage, and Meetings & Events.
• Contribute to improving the guest journey and arrival experience through analysis and implementation of ideas.
• Support quality control checks and ensure brand standards are consistently met.
• Assist with projects related to commercial activities, events, and hotel performance.
• Engage with guests and colleagues, providing a professional and personalised experience.
• Support sales activities including show-rounds, upselling, and promoting hotel outlets.
• Demonstrate leadership by example, supporting department heads with administrative and operational tasks.
• Take ownership of assigned projects and contribute ideas to improve hotel performance and guest satisfaction.

Skills

English communication

Hospitality experience

Proactive

Organised

Leadership interest

Guest interaction

internship readiness

Education

Hospitality/Hotel Management studies

Tools

PMS systems

Job description

Is it time for you to take the next step in your hospitality journey? Do you breathe hospitality and are you ready to build on your experience while stepping into a leadership-focused internship? Stop your search and join us to experience authentic learning.

Park Plaza Utrecht

offers a modern and stylish stay in the heart of the city, ideally located near Utrecht Central Station and within easy reach of the historic city centre, making it perfect for both business and leisure guests.

Management Intern

you will be the right hand of the General Manager, supporting the leadership of the hotel and ensuring a smooth and high-quality operation across all departments. You will assist in daily management activities, contribute to strategic and operational projects, and gain exposure across the full hotel operation. This role provides a unique opportunity to develop leadership skills while contributing to guest satisfaction, operational excellence, and team engagement across the cluster.

The internship starts in September 2026 and offers a full-time learning experience for 5-12 months, aligned with your study requirements.

Responsibilities

• Support the General Manager in daily operations and strategic activities across departments
• Assist in preparing management meetings, coordinating team sessions, and supporting internal communication
• Provide operational support across departments such as Front Office, Food & Beverage, and Meetings & Events
• Contribute to improving the guest journey and arrival experience through analysis and implementation of ideas
• Support quality control checks and ensure brand standards are consistently met
• Assist with projects related to commercial activities, events, and hotel performance
• Engage with guests and colleagues, providing a professional and personalised experience
• Support sales activities including show-rounds, upselling, and promoting hotel outlets
• Demonstrate leadership by example, supporting department heads with administrative and operational tasks
• Take ownership of assigned projects and contribute ideas to improve hotel performance and guest satisfaction

Essential Requirements

• Currently enrolled in a hospitality, hotel management, or related study programme
• Strong communication skills in English (written and spoken)
• Previous experience in hospitality or customer service
• Proactive, organised, and eager to learn in a dynamic environment
• Interest in leadership, hotel operations, and cross-departmental collaboration
• Confident in interacting with guests and internal stakeholders
• Available for an internship of 5-12 months
• Eligible to complete an internship in the Netherlands

Preferred Requirements

• Interest in hotel management and leadership development
• Familiarity with hotel operations or systems (PMS) is a plus
• Dutch or any additional language skills; is an advantage
• Strong sense of ownership and willingness to take initiative

Your Benefits & Perks

• Discounted hotel rates (including Radisson Hotel Group worldwide and family and friends)
• 50% food and beverage discount at our restaurants and bars
• Exclusive discounts via alleo.nl
• Great learning and development opportunities
• Advanced onboarding programme
• Career growth opportunities across PPHE Hotel Group in Europe
• Tasty meal during your shift
• Annual company parties and outings
• Time to work on your school projects or thesis

Internship allowance of €750 gross per month (full-time), which is above the Horeca CAO BOL guidelines.

Excited to develop your leadership skills and gain hands-on experience at management level? We welcome all backgrounds and encourage you to bring your authentic self to Park Plaza Utrecht

Park Plaza. Be part of it.