Luxury Style Maker: Sales & Client Experience

Golden Goose Group; Amsterdam; On-site; EUR 28,000 - 40,000; Full time

Job summary

Golden Goose Group in Amsterdam Schiphol Airport is seeking a passionate Sales Assistant (Style Maker) to introduce clients to the Golden world, explain the brand heritage and values, and craft complete personal looks with exceptional service.

You will engage with clients across online and offline channels, build lasting relationships, participate in omnichannel initiatives, and support store presentation and daily operations.

Qualifications

• Fluent English is required; Dutch is a plus and additional languages are welcomed to support a diverse workforce.
• Minimum 1–3 years of relevant experience in luxury retail.
• Self-motivation with positive attitude and professional selling techniques.
• Good customer focus with strong presentation, interpersonal and communication skills.
• Ability to monitor and understand relevant industry trends and local market (online and offline).
• Flexibility to adapt to evolving business needs and customer expectations.
• Strong team player.

Responsibilities

• Assist customers in expressing their personality through their ideal dream looks, contributing to store objectives and customer satisfaction.
• Engage actively in the sales process by providing product insights, recommending additional items, and using up-selling/cross-selling strategies.
• Cultivate and sustain positive customer relationships by making clients feel part of the Golden Family and using omnichannel communication for updates and personalized offers.
• Contribute to store presentation and ensure products are displayed in line with brand image and standards.
• Assist with store operations, including opening/closing, inventory management, and compliance with GDPR and health & safety standards.
• Utilize IT and digital tools to enhance business processes and customer engagement (Golden App, Salesforce, Xstore, Stealth).

Skills

Fluent English

Dutch language (plus)

Customer service

Sales techniques

Team player

Tools

Xstore

Sales Force

Golden App

Job description

Golden Goose Group in Amsterdam Schiphol Airport is seeking a passionate Sales Assistant (Style Maker) to introduce clients to the Golden world, explain the brand heritage and values, and craft complete personal looks with exceptional service.

You will engage with clients across online and offline channels, build lasting relationships, participate in omnichannel initiatives, and support store presentation and daily operations.