Airport Store Leader: Elevate Customer Experience

Golden Goose Group; Amsterdam; On-site; EUR 55,000 - 75,000; Full time

Job summary

Golden Goose Group is seeking a Store Manager for Amsterdam (Schiphol Airport) to lead the team, drive sales, and deliver an elevated customer experience in a fast-paced retail environment. You will report to the Retail Area Manager and implement brand standards, training, and the store’s commercial objectives.

The role emphasizes leadership, excellent English communication, and collaboration with cross-functional teams to grow the client base and ensure exceptional service.

Qualifications

• Fluent English is required; Dutch is a plus.
• Sales background in retail preferred.
• Strong communication skills and active listening are essential.
• Proven problem solving and decision-making abilities.
• Teamwork and collaboration are valued.
• Excellent time management and prioritization skills.

Responsibilities

• Lead store operations to meet commercial targets and KPIs in collaboration with the Area Manager.
• Guide and develop the team to deliver excellent customer experiences in line with brand standards.
• Drive omni-channel sales and customer engagement while maintaining store standards and visual merchandising.
• Foster strong relationships with local community, clients, and brand ambassadors to grow the customer base.
• Ensure staff onboarding, training, and performance development in a positive work environment.

Skills

Fluent English

Dutch language

Sales experience

Strong communication

Problem solving

Team player

Time management

Job description

Golden Goose Group is seeking a Store Manager for Amsterdam (Schiphol Airport) to lead the team, drive sales, and deliver an elevated customer experience in a fast-paced retail environment. You will report to the Retail Area Manager and implement brand standards, training, and the store’s commercial objectives.

The role emphasizes leadership, excellent English communication, and collaboration with cross-functional teams to grow the client base and ensure exceptional service.