Luxury Retail Trainer & In-Store Sales Advisor

Longchamp; Amsterdam; On-site; EUR 42,000 - 62,000; Full time

Benefits offered by this job

Lunch and health allowance

Public transport reimbursement

Discounts on collections

Mental health support

Job summary

Longchamp is seeking a Trainer In-store & Sales Advisor at our PC Hooftstraat Boutique. You will lead on-the-floor onboarding, coach teams, and ensure exceptional client experiences while supporting store operations and brand standards.

Fluency in Dutch and English is required; French is a strong asset. This is a full-time role with weekend and holiday availability in a prestigious, international fashion house environment.

Qualifications

• Proven experience in retail training and in-store coaching.
• Fluency in Dutch and English; French is a strong asset.
• Strong selling techniques, KPIs, and clienteling tools.
• Ability to inspire and lead retail teams in luxury setting.

Responsibilities

• Deliver onboarding and continuous training directly on the shop floor.
• Animate seasonal training modules and adapt content from HQ.
• Coach the team daily on selling techniques, KPIs, clienteling and digital tools.
• Monitor training content application and support skill improvement.
• Supervise digital learning paths and monthly HQ reports.
• Identify training gaps and propose concrete solutions.
• Support daily client experience as Sales Advisor when needed.
• Welcome and guide clients with warmth and expertise.
• Build long-term client relationships and loyalty.
• Ensure store tasks run smoothly including cash, stockroom, replenishment, and VM updates.

Skills

Retail training

In-store coaching

Selling techniques

Clienteling tools

Communication skills

Presentation skills

Initiative

Tools

Clienteling tools

Job description

Longchamp is seeking a Trainer In-store & Sales Advisor at our PC Hooftstraat Boutique. You will lead on-the-floor onboarding, coach teams, and ensure exceptional client experiences while supporting store operations and brand standards.

Fluency in Dutch and English is required; French is a strong asset. This is a full-time role with weekend and holiday availability in a prestigious, international fashion house environment.