Luxury Guest Relations Intern — Management & Experience

Accor; Amsterdam; On-site; EUR 6,100 - 7,300; Full time

Benefits offered by this job

Internship allowance €600 gross per月

Staff meals

Travel cost reimbursement

Discounts at dining venues

Job summary

Sofitel Legend The Grand Amsterdam is seeking a Guest Relations Management Intern to craft unforgettable luxury experiences and support leadership tasks in a five-star setting.

You will engage with guests, manage daily operations, lead tours, and help coordinate across departments while developing essential management skills in a renowned hotel group. The role offers an internship allowance and cross-department exposure.

Qualifications

• Enrolled in a hospitality education program
• Available for a minimum of 5 months
• Dynamic environment experience preferred
• Thrive in guest-facing service and teamwork

Responsibilities

• Create unforgettable, tailor-made guest experiences with creativity
• Support a warm welcome to guests and maintain high service standards
• Handle daily administrative tasks including guest reviews, emails, and group prep
• Manage top VIP arrivals and assist in artist and high-profile guest coordination
• Lead internal communication and help align stakeholders across departments
• Assist with recruitment interviews and support staff scheduling and task ownership

Skills

Hospitality mindset

Proactive attitude

Strong communication

Guest-focused

Education

Hospitality education

Job description

Sofitel Legend The Grand Amsterdam is seeking a Guest Relations Management Intern to craft unforgettable luxury experiences and support leadership tasks in a five-star setting.

You will engage with guests, manage daily operations, lead tours, and help coordinate across departments while developing essential management skills in a renowned hotel group. The role offers an internship allowance and cross-department exposure.