Luxury Fashion Advisor — Elevate Client Experience

CHANEL; Netherlands; On-site; EUR 28,000 - 42,000; Full time

Job summary

CHANEL in Amsterdam is seeking a Fashion Advisor to maximize sales while upholding CHANEL standards. You will build strong client relationships, provide expert product knowledge, personal presentation, and teamwork to deliver a luxurious client experience.

The role requires at least 3 years of luxury retail experience, RTW knowledge is a plus, and fluency in Dutch and English. You are self-driven, ethical, and able to thrive in a fast-paced, collaborative environment.

Qualifications

• Successful shop floor experience of at least 3 years in luxury environment/Fashion.
• RTW experience will be considered a strong asset.
• Passion for client experience, fashion and luxury.
• You are a self-driven, positive, and independent person.
• You are trustworthy with a high degree of integrity and ethics.
• Fluent in Dutch and English.
• Living in or around Amsterdam and fulltime available.

Responsibilities

• Acquire and apply high standards of product knowledge (RTW) and selling skills to maximize all sales opportunities.
• Lead the development of new customers, converting walk-in traffic to clients and brand ambassadors by creating energy, excitement and desire around the product and brand.
• Create a luxurious experience for all clients through providing clients with prompt, professional, warm, and courteous service.
• Establish and maintain strong client relationships through thoughtful and consistent outreach.
• Offer relevant after sales care, including the appropriate information regarding events and new collections.
• Successfully participate in and complete any training provided, acquiring, and applying high standards of selling skills and product knowledge.

Skills

Client experience

Fashion knowledge

Selling skills

Product knowledge

Team collaboration

Dutch and English fluency

Job description

CHANEL in Amsterdam is seeking a Fashion Advisor to maximize sales while upholding CHANEL standards. You will build strong client relationships, provide expert product knowledge, personal presentation, and teamwork to deliver a luxurious client experience.

The role requires at least 3 years of luxury retail experience, RTW knowledge is a plus, and fluency in Dutch and English. You are self-driven, ethical, and able to thrive in a fast-paced, collaborative environment.