Luxury Client Relations Specialist - German Speaker

Breitling; Amsterdam; Hybrid; EUR 38,000 - 52,000; Full time

Benefits offered by this job

Work from home

Watch to wear / watch to buy program

Referral program

Development opportunities

Maternity leave

Culture of feedback

Job summary

Breitling is seeking an e-Boutique Client Advisor in Lijnden (Amsterdam) to serve a multilingual, high-end clientele. You will guide online purchases, respond to inquiries via calls, chats, and email, and build lasting relationships with customers through expert product knowledge and a passion for the Breitling brand.

This role emphasizes exceptional service in a luxury environment, with opportunities to grow within a global, dynamic squad that values authenticity and client satisfaction.

Qualifications

• First professional experiences in luxury retail sales or after-sales are preferred.
• Strong customer service skills with a passion for brand storytelling.
• Ability to convey enthusiasm and passion for Breitling during every interaction.

Responsibilities

• Assist clients in online purchases journey.
• Handle inbound calls and live chats; respond to inquiries by email.
• Identify customer needs and liaise with internal teams to deliver first call resolution.
• Remain an expert on Breitling products and craft lasting customer relationships.

Skills

German

English

Customer service

Luxury retail

Communication

Job description

Breitling is seeking an e-Boutique Client Advisor in Lijnden (Amsterdam) to serve a multilingual, high-end clientele. You will guide online purchases, respond to inquiries via calls, chats, and email, and build lasting relationships with customers through expert product knowledge and a passion for the Breitling brand.

This role emphasizes exceptional service in a luxury environment, with opportunities to grow within a global, dynamic squad that values authenticity and client satisfaction.