Logistics & RMA Administrator (32h) - Undutchables

Jobster; 's-Hertogenbosch; Híbrido; EUR 29 000 - 33 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

Pension plan

Year-end bonus

Holiday entitlement: 25 days/yr (FT)

ATV days: 12/yr

Travel allowance: €0.25/km

Work from home: up to 2 days/wk

Direct contract

Resumo da oferta

Jobster in the Netherlands is seeking a Logistics & RMA Administrator to support day-to-day operations in the Logistics and RMA department. You will handle orders, stock movements, shipping documents and RMA processing while coordinating with Sales, IT and Finance.

The role requires independent work, strong communication, and experience with Oracle. Dutch and French language skills are a plus; 32 hours per week, Monday–Friday, with a hybrid work setup and commuting within reasonable distance

Qualificações

• Strong administrative skills and ability to work independently.
• Excellent command of English (spoken and written); Dutch and French are a plus.
• Experience with systems like Oracle.
• Willingness and ability to learn transport and customs regulations.

Responsabilidades

• Monitor and process inbound and outbound orders and bookings.
• Create shipping documents (invoices, packing lists).
• Monitor order flow and invoice orders.
• Process stock movements (to assembly, back).
• Provide documentation for audits and maintain stock counts.
• Support Sales, IT and Finance; back-up for Purchase and RMA when needed.
• Handle RMA requests via phone, email and online tools; evaluate returns with technical/sales/product teams.

Conhecimentos

Independent work

Administrative skills

Clear communication

Team collaboration

English proficiency

Willingness to learn transport rules

Ferramentas

Oracle

Descrição da oferta de emprego

As a Logistics & RMA Administrator, you will support the Logistics and RMA department with a variety of administrative and operational activities. You will be involved in the day-to-day processing and monitoring of inbound and outbound orders, stock movements, shipping documentation, and RMA requests.

Your responsibilities include:

• Monitoring and processing inbound and outbound orders, including pick orders and bookings;
• Creating shipping documentation, including invoices and packing lists;
• Monitoring the order flow and invoicing orders;
• Processing stock movements in the system, including moving stock to assembly and back;
• Providing the necessary documentation for audits;
• Managing stock counts;
• Supporting the resolution of transport-related issues;
• Providing support to the Sales, IT, and Finance departments;
• Acting as a back-up for the Purchase and RMA departments;
• Creating Purchase Orders in the system when supporting the Purchase department;
• Acting as a substitute during the RMA Specialist's absence;
• Handling RMA requests via telephone, email, and online tools;
• Evaluating return requests in consultation with the Technical, Sales, and Product teams;
• Monitoring status updates and warranty assessments;
• Managing the RMA administration;
• Ensuring compliance with service and quality standards.

Requirements

For this position, we are looking for someone who:

• Is able to work independently and has strong administrative skills;
• Is a clear communicator who can effectively collaborate with different departments;
• Is cognitively strong and feels comfortable working in an informal and close-knit team environment;
• Has experience working with systems, such as Oracle;
• Has at least basic knowledge of transport and customs;
• Knowledge of shipment regulations is considered a plus, but a willingness and ability to learn this quickly is also sufficient;
• Has an excellent command of English, both spoken and written. French and Dutch language skills are considered a strong plus;
• 32 hours per week availability spread over Monday-Friday.
• Lives within a realistic commuting distance of 's-Hertogenbosch (Den Bosch).

Please note:

Sponsorship is not available for this position.

Benefits

• Salary: €17.80 gross per hour. This amounts to approximately €2,468.22 gross per month based on a 32-hour workweek. Please note that the salary range shown below is based on a 40-hour workweek.
• Pension: Good scheme, 50% employee contribution and 50% employer contribution.
• Year-end bonus: 2.38% of the annual salary, paid in January.
• Holiday days: 25 days per year (20 statutory and 5 extra-statutory days) on a full-time basis.
• ATV days (reduction of working hours): 12 ATV days per year on a full-time basis. These must be taken in consultation with the manager and preferably not as regular holiday days.
• Travel allowance: €0.25 per kilometer for commuting and business travel by car. Reimbursement for public transport is negotiable.
• Working from home: A maximum of 2 work-from-home days per week is possible based on 40 hours per week
• Contract: direct contract with the company