Logistics & Order Fulfillment Specialist

ViewSonic; Weesp; On-site; EUR 40,000 - 50,000; Full time

Job summary

ViewSonic in the Netherlands (Weesp) seeks a logistics administrator to act as the primary contact for customer placements, handling order processing, stock control and reporting. You will use IT systems to manage stock levels, delivery times and transport costs, and provide timely, accurate updates to Sales and customers.

You will drive a culture of superior service in a fast-paced environment, coordinate with 3PL partners, manage RMA processing and help optimize performance through data-driven

Responsibilities

• Provide admin support to Europe sales team and customers through order processing, queries, inventory control and reporting
• Manage product delivery from order to invoice
• Handle logistics complaints with prompt updates within 24 hours and timely solutions
• Promote a culture of superior service and customer satisfaction
• Collaborate with Sales to identify and make allocation decisions
• Ensure accurate, timely reporting to internal teams and customers
• Arrange and process RMA returns
• Maintain complete audit trails for all transactions
• Perform stock reconciliations across Oracle and external systems
• Assist in developing reports and formats to support the department
• Assist in maintaining procedures to support the department
• Analyze order, supply and 3PL performance

Job description

ViewSonic in the Netherlands (Weesp) seeks a logistics administrator to act as the primary contact for customer placements, handling order processing, stock control and reporting. You will use IT systems to manage stock levels, delivery times and transport costs, and provide timely, accurate updates to Sales and customers.

You will drive a culture of superior service in a fast-paced environment, coordinate with 3PL partners, manage RMA processing and help optimize performance through data-driven