Logistics Operations Specialist EMEA

Stokke; Amsterdam; Sur place; EUR 55 000 - 75 000; Plein temps

Résumé du poste

Stokke, based in Amsterdam, Netherlands, is seeking a Logistics Operations Specialist EMEA to oversee warehousing and transportation across the EMEA region. You will partner with third-party logistics providers and internal teams to maintain high service levels and drive efficiency.

In this role you will manage day-to-day operations, monitor KPI performance, and support process improvements. A background in logistics and project management is essential to enable scalable growth for Retail and

Qualifications

• Degree or diploma in Logistics, Supply Chain Management, Business Administration, or a related field.
• 3+ years of experience in warehousing, transportation, logistics operations, or supply chain management.
• Experience working with third-party logistics providers and freight forwarders.
• Proven track record in project management and process improvement initiatives.
• Strong analytical and problem-solving skills with the ability to manage multiple priorities.
• Experience working with logistics systems, reporting tools, and KPI-driven environments.
• Strong stakeholder management and communication skills.
• Experience within an international business environment is an advantage.

Responsabilités

• Manage and monitor day-to-day operations of Stokke's third-party warehouse partners across the EMEA region.
• Support inbound and outbound logistics processes to ensure high service levels and operational efficiency.
• Coordinate logistics activities across warehousing, transportation, and supporting systems.
• Ensure smooth execution of logistics operations while resolving operational issues and escalations.
• Monitor inventory levels and logistics KPIs, taking proactive actions to optimize capacity, inventory health, returns, rework, and scrap management.
• Track and evaluate logistics provider performance against agreed service levels.
• Manage escalation processes with third-party logistics providers and freight forwarders.
• Support invoice control, cost booking, and logistics cost management.
• Identify opportunities to improve warehouse, transportation, and distribution processes.
• Support the development of new logistics services for both Retail and Ecommerce channels.
• Build business cases, conduct ROI analyses, and contribute to implementation projects.
• Document existing and future logistics solutions, processes, and best practices.
• Collaborate with third-party logistics providers and freight forwarders to ensure strong operational performance.
• Support SLA management and commercial discussions with external logistics partners.
• Work closely with Sales, Customer Service, and Supply Chain teams to align logistics activities with business needs.
• Gather and evaluate internal and customer feedback to identify service improvement opportunities.

Connaissances

Analytical skills

Project management

Stakeholder management

Multi-priority handling

Formation

Degree in Logistics/Supply Chain

Outils

Logistics systems

Description du poste

The Position

Founded on the west coast of Norway in 1932, Stokke is built on a strong Scandinavian heritage of craftsmanship, quality, and purpose-driven design. For over four decades, our products have championed connection, creating meaningful moments that bring parents and children closer together while supporting healthy child development.

Parent & Child at the Heart

As a Logistics Operations Specialist EMEA, you will play a key role in ensuring efficient and reliable logistics operations across the EMEA region. You will be responsible for overseeing day-to-day warehouse and transportation activities, managing relationships with logistics partners, and driving continuous improvements that enhance service, efficiency, and customer satisfaction.

Based in Amsterdam, Netherlands

Agility, Speed & Execution

This is an operationally focused role with ownership of Stokke's logistics operations across EMEA, including our warehouse operations in the Netherlands and Italy. Working closely with Customer Service, Sales, Supply Chain, and external logistics providers, you will help ensure seamless inbound and outbound logistics while supporting process optimization and business growth.

Main Responsibilities

Logistics Operations Management

• Manage and monitor day-to-day operations of Stokke's third-party warehouse partners across the EMEA region.
• Support inbound and outbound logistics processes to ensure high service levels and operational efficiency.
• Coordinate logistics activities across warehousing, transportation, and supporting systems.
• Ensure smooth execution of logistics operations while resolving operational issues and escalations.

Inventory & Performance Management

• Monitor inventory levels and logistics KPIs, taking proactive actions to optimize capacity, inventory health, returns, rework, and scrap management.
• Track and evaluate logistics provider performance against agreed service levels.
• Manage escalation processes with third-party logistics providers and freight forwarders.
• Support invoice control, cost booking, and logistics cost management.
• Identify opportunities to improve warehouse, transportation, and distribution processes.
• Support the development of new logistics services for both Retail and Ecommerce channels.
• Build business cases, conduct ROI analyses, and contribute to implementation projects.
• Document existing and future logistics solutions, processes, and best practices.
• Collaborate with third-party logistics providers and freight forwarders to ensure strong operational performance.
• Support SLA management and commercial discussions with external logistics partners.
• Work closely with Sales, Customer Service, and Supply Chain teams to align logistics activities with business needs.
• Gather and evaluate internal and customer feedback to identify service improvement opportunities.

Compliance, Forecasting & Reporting

• Support logistics forecasting and reporting activities in collaboration with commercial and customer service teams.
• Ensure compliance with relevant legal and regulatory requirements, including customs, Intrastat, and environmental reporting obligations.
• Maintain accurate reporting and visibility of logistics performance across the region.

The Ideal Profile

Operational & Solution-Oriented: You thrive in a fast-paced logistics environment and enjoy solving complex operational challenges while maintaining attention to detail.

Collaborative & Continuous Improvement Mindset: You build strong relationships across teams and external partners and are always looking for ways to improve processes, efficiency, and service levels.

Experience & Skills

• Degree or diploma in Logistics, Supply Chain Management, Business Administration, or a related field.
• 3+ years of experience in warehousing, transportation, logistics operations, or supply chain management.
• Experience working with third-party logistics providers and freight forwarders.
• Proven track record in project management and process improvement initiatives.
• Strong analytical and problem-solving skills with the ability to manage multiple priorities.
• Experience working with logistics systems, reporting tools, and KPI-driven environments.
• Strong stakeholder management and communication skills.
• Experience within an international business environment is an advantage.

What We Offer

• The opportunity to contribute to the logistics operations of a leading global premium brand.
• A collaborative and international work environment with cross‑functional exposure.
• The chance to drive operational excellence and continuous improvement initiatives across the EMEA region.
• Opportunities for professional growth and development.

A workplace guided by our values: Parent & Child at the Heart, Agility, Speed & Execution, Pioneering Spirit, and Everyone Has a Seat at the Table.