Logistics Coordinator

CrowdLED; Utrecht; On-site; EUR 40,000 - 70,000; Full time

Benefits offered by this job

Personal growth budget

Front-row access to major sports/live

Great team in Utrecht

Job summary

CrowdLED, part of the PixMob family, is seeking a Logistics Coordinator – EU to own end-to-end logistics across Europe and beyond. You will coordinate inbound, outbound, and intra-EU shipments, align with Asian manufacturing partners, and ensure on-time delivery for live events and reseller projects.

Required is 3–5 years of international logistics experience, strong customs knowledge, and hands-on ERP/WMS proficiency. English fluency is essential, with Dutch/French/German considered a plus.

Qualifications

• 3–5 years in international logistics, freight forwarding, or supply chain management (live events or tech preferred).
• Deep understanding of EU import/export regulations and customs processes.
• Experience using WMS and ERP systems and carrier-tracking platforms.
• Fluent English; additional European languages are a strong asset.

Responsibilities

• Own end-to-end inbound, outbound, and intra-EU logistics for Europe and globally.
• Coordinate customs clearances, duty docs, and regulatory compliance.
• Manage show-critical outbound freight to venues, tours, and resellers.
• Partner with 3PLs and forwarders, monitor transit times and costs.
• Troubleshoot real-time delays and rerouting with rapid response.
• Collaborate with Fulfillment & Refurbishment to ensure smooth hand-offs.

Skills

International logistics

Customs compliance

Time zone coordination

ERP systems

Crisis management

English

Dutch

Tools

WMS

ERP systems (Rootstock/Salesforce)

Carrier tracking platforms

Rootstock

Salesforce

Job description

Logistics Coordinator – EU (CrowdLED, a PixMob Company)

The big news is out: CrowdLED is officially part of the PixMob family!

What happens when you combine the absolute leaders in crowd lighting tech? We aim for complete global domination; in the most fun, electrifying, and stadium-shaking way possible. We are officially a rocket ship.

Role Purpose

As the Logistics Coordinator – EU, you are the front-line execution specialist responsible for moving millions of PixMob and CrowdLED devices seamlessly across Europe and the globe. Sitting within our newly established PixMob EMEA Office, your mission is to own end-to-end inbound, outbound, and intra-EU logistics—ensuring 100% on-time dock dates for high-stakes live events, tours, and reseller projects. You leverage the EU’s geographical and time-zone proximity to our Asian manufacturing partners to proactively align on production dispatches, eliminate freight bottlenecks, and handle complex customs clearances. In a world of high-stakes live entertainment where late delivery is never an option, you ensure our logistics engine runs with military precision. TL;DR: You own the freight, clear the customs, master the time zones, and make sure the show always goes on.

Core Responsibilities

• Asia Partner Alignment: Leverage time-zone proximity with Asian manufacturing partners to proactively track production readiness, dispatch schedules, and cargo handover.
• Inbound Management: Oversee all inbound freight movements from Asia and Montreal HQ to regional warehouse hubs.
• Customs & Compliance: Own intra-EU and cross-border customs clearances, duty documentation, Commercial Invoices (CIs), and regulatory compliance to prevent port/border holds.
• Show-Critical Freight: Manage outbound logistics for direct-to-venue event deliveries, stadium tours, and reseller projects across the EMEA region.
• Carrier Management: Partner with 3PLs and freight forwarders, continuously evaluating transit times, auditing shipping costs, and enforcing strict carrier SLAs.
• Reactive Problem Solving: Act as the rapid-response point person to troubleshoot real-time carrier delays, rerouting, or last-minute freight changes.

3. Intra-EU Movements & Reverse Logistics

• Hub Transfers: Coordinate transfers between regional workshops, warehouse partners, and event locations.
• Reverse Logistics: Manage return shipping flows for base stations, control units, DMX gear, and wristbands heading back for refurbishment.
• Fulfillment Collaboration: Work hand-in-hand on-site with Luca (Fulfillment & Refurbishment Coordinator) to ensure seamless hand-offs between warehouse staging and freight pickup.

What You Bring to the Table

• Experience: 3–5 years in international logistics, freight forwarding, or supply chain management (Live Events, Entertainment, Consumer Electronics, or high-growth Tech preferred).
• Customs Mastery: Deep understanding of EU import/export regulations, ATA Carnets, customs clearance processes, and tariff structures.
• Time Zone Agility: Ability to leverage morning hours for real-time alignment with Asian manufacturing partners and suppliers.
• Systems & ERP Proficiency: Hands-on experience with WMS and ERP systems (Rootstock/Salesforce or similar) and carrier tracking platforms.
• Crisis Management: Ability to stay "cool, calm, and collected" under intense pressure when time-sensitive freight encounters delays.
• Languages: Full professional fluency in English; additional European languages (Dutch, French or German) are a strong asset.

The Offer: Why Join the Rocket Ship?

• A dedicated Personal Growth Budget to support your continuous development.
• Unprecedented, front-row access to major sports events and unforgettable live experiences.
• A highly motivated, direct, and collaborative team based in Utrecht
• Real, tangible opportunities to grow your career rapidly as we scale towards complete world domination.