Learning Operations Specialist — Flexible Hours & Growth

Rituals (B Corp™); Amsterdam; On-site; EUR 50,000 - 75,000; Full time

Benefits offered by this job

Staff discount on Rituals products

Flexible working hours

Attractive bonus

Company & team events

Career development opportunities

Job summary

Rituals is seeking a Learning Operations professional to enable scalable training across our shops. You will manage the LMS setup, learning journeys, audiences and access, while ensuring content is published and accessible for all markets.

You will collaborate with HR and Tech teams to drive platform improvements and support new market launches. You will also act as a key contact for local training teams, coordinate with vendors, and build strong stakeholder relationships.

Qualifications

• Experience with Learning Management Systems (LMS) and digital learning platforms.
• Affinity with reporting, data analysis and translating insights into recommendations.
• Experience coordinating projects and working with multiple stakeholders.
• Skilled in applying AI to improve systems, processes, reporting, and user support.
• Strong organizational and problem-solving skills.
• Understanding of learning principles and digital learning solutions.

Responsibilities

• Learning setup & Operations: Manage LMS setup, audiences, access, and platform configuration; publish and maintain content; govern processes across markets; support new market launches and platform enhancements.
• User Support & Stakeholder Management: Be the main contact for local training teams and stakeholders; coordinate issue resolution with Tech & Data teams and external vendors; onboard power users.
• Reporting & Learning Insights: Collect and analyze learning data; create recurring reports on learner engagement and platform usage; generate insights measuring learning effectiveness and business impact.

Skills

LMS experience

Data analysis

AI in learning

Advanced Excel

English communication

Job description

Rituals is seeking a Learning Operations professional to enable scalable training across our shops. You will manage the LMS setup, learning journeys, audiences and access, while ensuring content is published and accessible for all markets.

You will collaborate with HR and Tech teams to drive platform improvements and support new market launches. You will also act as a key contact for local training teams, coordinate with vendors, and build strong stakeholder relationships.