Key Account Manager | Logistics | English

Adams Multilingual Recruitment; Rotterdam; Hybrid; EUR 57,000 - 88,000; Full time

Benefits offered by this job

Hybrid working model

Car allowance

Pension plan

International development

Regular training

Job summary

Adams Multilingual Recruitment is seeking a Key Account Manager for a global logistics client. You will own a portfolio of established accounts and drive growth in volume and profitability across existing partnerships.

Fluency in English is required; Dutch and/or German is a plus. The role includes travel to client sites across the Netherlands (1–2 days/week) with a hybrid work model and opportunities for international development.

Qualifications

• 5+ years in logistics or international trade logistics
• Experience as a Key Account Manager or similar
• Hands-on order management experience
• Fluency in English; Dutch and/or German is a plus

Responsibilities

• Manage and grow a portfolio of existing key accounts, achieving volume, revenue and profitability
• Act as the escalation point for clients when operations need attention
• Take ownership of order management end to end, working with operations to resolve issues
• Set a solid account engagement plan for the next 1-2 years
• Strategic account planning and stakeholder relationship development across all customer levels
• Develop and implement a plan to achieve customer renewals and avoid leakage

Skills

Fluency in English

Excel

PowerPoint

Analytical skills

Education

Bachelor/Master of Business Administration in Logistics

Tools

CRM Dynamics

Job description

One of our clients, a global logistics and supply chain company, is looking for a Key Account Manager to join their team.

In this role, you will take ownership of a portfolio of established accounts and grow them into long-term partnerships. The focus is on exceeding volume and profitability targets within existing accounts, while acting as the go-to person for your clients when operations need attention.

The responsibilities include but are not limited to:

• Manage and grow a portfolio of existing key accounts, achieving volume, revenue and profitability
• Act as the escalation point for your clients when operations need attention
• Take ownership of order management end to end, working with operations to resolve issues
• Set a solid account engagement plan for the next 1-2 years
• Strategic account planning and stakeholder relationship development, from transactional to strategic partnerships across all customer levels
• Develop and implement a plan to achieve customer renewals & avoid leakage

Main requirements:

• At least 5 years of experience in logistics, or international trade logistics
• Bachelor / Master of Business Administration, preferably in Logistics
• Commercial experience, for example as a Key Account Manager
• Hands-on order management experience
• Fluency in English is a must, plus Dutch and/or German is required
• Strong analytical skills, good Excel and PowerPoint knowledge, and experience with a CRM such as Dynamics
• Willingness to visit clients across the Netherlands one to two days per week

What is in it for you?

• Salary range between €57.000 and €88.000 gross per year (incl. 13th month and 8% holiday allowance)
• Car allowance, plus reimbursement of public transport for client visits
• Pension plan
• Regular training and international development opportunities
• Hybrid working model

Please note that for this role we can only consider candidates who already live in, and have unrestricted right to work in, the Netherlands or Germany.