Key Account Manager | Logistics

Adams Multilingual Recruitment; Rotterdam; On-site; EUR 57,000 - 88,000; Full time

Benefits offered by this job

Car allowance

Pension plan

Training & development opportunities

Job summary

Adams Multilingual Recruitment represents a global logistics client seeking a Key Account Manager. The role focuses on growing a portfolio of key accounts, ownership of end-to-end order management, and strategic account planning across all customer levels.

The ideal candidate has 5+ years in logistics or international trade logistics, a relevant MBA, and hands-on experience with order management. English is mandatory, with Dutch and/or German advantageous.

Qualifications

• 5+ years experience in logistics or international trade logistics.
• Bachelor/Master in Business Administration, preferably in Logistics.
• Hands-on order management experience.

Responsibilities

• Manage and grow a portfolio of existing key accounts, achieving volume, revenue and profitability.
• Act as the escalation point for your clients when operations need attention.
• Take ownership of order management end to end, working with operations to resolve issues.
• Set an account engagement plan for the next 1-2 years.
• Strategic account planning and stakeholder relationship development across customer levels.
• Develop and implement a plan to achieve customer renewals and avoid leakage.

Skills

English fluency

Dutch knowledge

German knowledge

CRM (Dynamics)

Excel

PowerPoint

Analytical thinking

Client visits (Netherlands)

Education

Bachelor/Master in Business Administration (Logistics)

Tools

Dynamics CRM

Job description

One of our clients, a global logistics and supply chain company, is looking for a Key Account Manager to join their team.

The responsibilities include but are not limited to:

• Manage and grow a portfolio of existing key accounts, achieving volume, revenue and profitability
• Act as the escalation point for your clients when operations need attention
• Take ownership of order management end to end, working with operations to resolve issues
• Set a solid account engagement plan for the next 1-2 years
• Strategic account planning and stakeholder relationship development, from transactional to strategic partnerships across all customer levels
• Develop and implement a plan to achieve customer renewals & avoid leakage

Main requirements:

• At least 5 years of experience in logistics, or international trade logistics
• Bachelor / Master of Business Administration, preferably in Logistics
• Commercial experience, for example as a Key Account Manager
• Hands-on order management experience
• Fluency in English is a must, plus Dutch and/or German is required
• Strong analytical skills, good Excel and PowerPoint knowledge, and experience with a CRM such as Dynamics
• Willingness to visit clients across the Netherlands one to two days per week

What is in it for you?

• Salary range between €57.000 and €88.000 gross per year (incl. 13th month and 8% holiday allowance)
• Car allowance, plus reimbursement of public transport for client visits
• Pension plan
• Regular training and international development opportunities

Please note that for this role we can only consider candidates who already live in, and have unrestricted right to work in, the Netherlands or Germany.