Junior Ops Manager — On-Site Tech & Location Quality

My Way; Amsterdam; On-site; EUR 37,000 - 42,000; Full time

Benefits offered by this job

Free parking

Catered lunch every day

Team outings and social events

Room to grow and develop

Job summary

My Way in Amsterdam is seeking an Operations Manager to bridge technology, parking locations and service teams. You will act as the first point of contact for on-site technical issues, analyze problems, fix or escalate, and keep stakeholders informed.

You will regularly inspect locations across the Netherlands, set quality standards, and train on-site teams, gathering feedback to continuously improve our service.

Qualifications

• Bachelor's (HBO) level of education or equivalent.
• Technically minded and hands-on.
• Excellent communication in Dutch and English.
• Category B driving licence.
• Available full-time.

Responsibilities

• Malfunctions and technology: you're the first point of contact for technical issues on location. You analyse what's going wrong, fix it yourself or bring in the right partner, and keep everyone informed.
• Location quality: you regularly inspect our locations across the Netherlands, set quality standards and make sure improvements are picked up quickly.
• Location owners and training: you're the go-to person for operational questions, you train on-site teams and gather the feedback that helps us keep improving our service.

Skills

Technically minded

Excellent communication

Education

Bachelor's (HBO) level of education

Tools

Category B driving licence

Job description

My Way in Amsterdam is seeking an Operations Manager to bridge technology, parking locations and service teams. You will act as the first point of contact for on-site technical issues, analyze problems, fix or escalate, and keep stakeholders informed.

You will regularly inspect locations across the Netherlands, set quality standards, and train on-site teams, gathering feedback to continuously improve our service.