Site Operations Manager - Amsterdam Area

GXO Logistics, Inc.; Oude Meer; On-site; EUR 65,000 - 90,000; Full time

Benefits offered by this job

GXO University

Career development opportunities

Job summary

GXO Logistics in the Amsterdam area, Oude Meer, is hiring a Business Support Manager to lead a cross-functional team at our new site, reporting to the Operations Manager. You’ll drive performance, safety and service excellence during the ramp-up, shaping culture and processes for a high-performing workplace.

You’ll oversee facilities, customer service, site engineering and systems, collaborate with HR and safety, and use data to close gaps while growing capabilities through GXO University and

Qualifications

• A bachelor’s or university degree in a relevant area, such as logistics, production or engineering, or at least 5 years’ experience in a similar role within a comparable operational organisation.
• Strong operational and analytical skills, with the ability to report on data when required.
• Knowledge and experience of continuous improvement, with examples of initiatives and improvements, particularly in change management.
• A commitment to delivering high-quality work, with excellent attention to detail and a professional, critical mindset.
• A self-driven, results-oriented and proactive approach to work.
• Strong systems expertise, including experience using multiple systems such as WMS platforms and Excel.
• Fluency in English; Dutch language skills would be beneficial.

Responsibilities

• Provide operational and client support to help the site perform at the highest level of effectiveness.
• Lead a direct team of 4, plus 2 indirect reports, across Facilities, Customer Service, Key User support and Site Engineering, while working closely with HR, Safety and Operations on systems and processes.
• Take responsibility for reporting and controlling departmental KPIs, analysing performance, identifying root causes for variances and closing gaps.
• Maintain a clear focus on continuous improvement, incorporating best practice and process enhancements.
• Make day-to-day operational decisions in partnership with the Operations Manager.

Skills

Operational and analytical skills

Data reporting

Continuous improvement

Change management

Attention to detail

Self-driven

Proactive

WMS systems experience

Excel

English fluency

Education

Bachelor's degree or higher in logistics/production/engineering

Tools

WMS platforms

Excel

Job description

GXO Logistics in the Amsterdam area, Oude Meer, is hiring a Business Support Manager to lead a cross-functional team at our new site, reporting to the Operations Manager. You’ll drive performance, safety and service excellence during the ramp-up, shaping culture and processes for a high-performing workplace.

You’ll oversee facilities, customer service, site engineering and systems, collaborate with HR and safety, and use data to close gaps while growing capabilities through GXO University and