IZAKAYA - Head Waiter/Waitress

THE ENTOURAGE GROUP; Amsterdam; On-site; EUR 26,000 - 34,000; Full time

Benefits offered by this job

In-house training

Annual in-house experience within the Sircle Collection hotels

Hotel staff discounts

25% staff discount throughout THE ENTOURAGE GROUP restaurants

10% retail discount at XBANK

Collective discount at Business Fitness Netherlands

Free bootcamp every Monday morning

Refer a friend bonus

Paid moving day

Free lifestyle coaching

Job summary

THE ENTOURAGE GROUP in Amsterdam is seeking a confident Head Waiter/Waitress to elevate the dining experience at IZAKAYA. You will run the restaurant with a compact team, ensuring exceptional service. Ideal candidates have experience in high-end restaurants, strong communication skills, and the ability to multitask. Benefits include in-house training, staff discounts at restaurants, and fitness perks. Fluent English is essential, and knowledge of Dutch is a plus.

Qualifications

• Work experience as a Head Waiter or Head Waitress is essential.
• Strong desire to develop a career in high-end restaurants.
• Ability to perform well in a fast-paced environment.

Responsibilities

• Lead by example to ensure high standards across the floor team.
• Assist in smooth restaurant operations and staff training.
• Communicate effectively between the floor and kitchen team.

Skills

Strong team player

Organizational skills

Multitasking skills

Communication skills

Fluent in English (Dutch a plus)

Job description

About the Venue

Since 2012, IZAKAYA Asian Kitchen & Bar has painted Amsterdam with the vibrant colors of an Asian charm, changing the Dutch hospitality industry day after day. IZAKAYA offers pure relaxation and indulgence in an urban chic environment. IZAKAYA stayed true to its ambition to constantly change the culinary landscape of Amsterdam. Join us in setting new standards for modern hospitality.

The Job

We are looking for a confident Head Waiter/Waitress to join the team for our authentic, yet never traditional, shared‑dining concept. As an IZAKAYA Amsterdam Head Waiter/Waitress you will be required to run the restaurant with a compact team of staff to provide an unforgettable overall dining experience for our guests. The IZAKAYA Amsterdam team is looking for someone who enjoys working as a team and providing efficient and incredible service to our customers. As a Head Waiter/Waitress you will not only uplift the guests’ dining experience during their visit, but you will also uplift your team to the next level. We are looking for an individual who will have the patience, personality and perseverance to thrive in this role and who can multi‑task various duties. Furthermore, you should be a team player, be able to effectively communicate with your colleagues and lead by example.

Responsibilities

• Be able to lead by example to ensure your high standards filter through the floor team
• Be fully responsible for assisting in the smooth running of the restaurant, staff management and training along with ordering and stock control
• Report to the Assistant General Manager
• Present menu and provide detailed information when asked (e.g. about the shared‑dining concept, ingredients or potential food allergies)
• Offer menu recommendations upon request
• Coordinate the communication between the floor and the kitchen team
• Coordinate the table settings
• Positive attitude and aim to provide great communication skills

Requirements

• Work experience as a Head Waiter or Head Waitress
• Strong team player
• A strong desire to develop a career in high‑end restaurants
• Attentiveness and patience for guests
• Aim to deliver excellent presentation skills
• Organizational and multitasking skills, with the ability to perform well in a fast‑paced environment
• Active listening and effective communication skills
• Team spirit
• Flexibility to work in shifts and full time
• Fluent speaking and writing in English (Dutch is a plus)
• You live in Amsterdam (or nearby)

Benefits

• In‑house training
• Annual in‑house experience within the Sircle Collection hotels
• Hotel staff discounts within the Sircle Collection hotels
• 25% staff discount throughout THE ENTOURAGE GROUP restaurants
• 10% retail discount at XBANK
• Collective discount at Business Fitness Netherlands
• Free bootcamp every Monday morning
• Refer a friend bonus
• Paid moving day
• Free lifestyle coaching