Italian-Speaking Technical Enablement Lead (Hybrid)

Datadog; Amsterdam; Hybrid; EUR 90,000 - 130,000; Full time

Benefits offered by this job

Onboarding program

Global benefits

Mentor program

RSUs stock equity

ESPP

Job summary

Datadog is seeking a Technical Enablement Manager (TEM) to lead foundational and advanced enablement across our global client base. You will design, deliver, and evolve training sessions that demonstrate how Datadog’s Observability platform translates into tangible business value.

This role emphasizes collaboration with Sales, CS, Product, and Engineering to maximize adoption and product feedback. You will mentor colleagues, create scalable content, and stay ahead of industry trends, including

Qualifications

• 2+ years in technical training, enablement, or cloud-native support.
• Strong observability/monitoring knowledge with Datadog core areas.
• Hands-on with Docker and Kubernetes.
• Excellent facilitation and presentation skills.

Responsibilities

• Lead Foundational Enablement Webinars independently, ensuring consistency and clarity.
• Deliver Technical Enablement training tailored to customer goals while maintaining CSAT scores.
• Update Foundational Enablement content to reflect evolving needs and platform capabilities.
• Partner with Sales, CS, and TEM leadership to scope enablement services for customer priorities.
• Mentor new hires and guide best practices in delivery and engagement.
• Collaborate with Product, Engineering, and Technical Services to provide actionable feedback.
• Perform internal enablement for cross-functional teams (Engineering, Support, Customer Success).
• Own and improve a recurring in-person Foundation Enablement event with lasting impact.
• Contribute to at least two team OKRs annually to advance enablement operations.
• Stay informed on observability trends and lead at least one field workshop per year.

Skills

Technical training

Observability

Docker & Kubernetes

Facilitation

CSAT delivery

Content development

Mentoring

Travel readiness

English & Italian

Tools

Jenkins

GitLab

CI/CD tooling

DevSecOps

Job description

Datadog is seeking a Technical Enablement Manager (TEM) to lead foundational and advanced enablement across our global client base. You will design, deliver, and evolve training sessions that demonstrate how Datadog’s Observability platform translates into tangible business value.

This role emphasizes collaboration with Sales, CS, Product, and Engineering to maximize adoption and product feedback. You will mentor colleagues, create scalable content, and stay ahead of industry trends, including