IT Workplace Support Engineer

A2G Consulting BV (A2G Technologies); Amsterdam; Hybrid; EUR 42,000 - 64,000; Full time

Benefits offered by this job

Visa sponsorship

20 days holiday

Certification reimbursement

Income Tax Return Filing

Bonus potential

Job summary

A2G Consulting BV (A2G Technologies) is seeking an experienced IT Workplace Support Engineer to join our enterprise IT team in Amsterdam, delivering high-quality on-site technical support.

The role covers L1/L2 on-site support, LAN/Wi‑Fi troubleshooting, printing services, hardware deployments, and ServiceNow-based incident/asset management, with 2 days remote work.

Qualifications

• Bachelor's or Master's degree or equivalent.
• Experience providing on-site IT support in enterprise environments.
• Hands-on experience with ServiceNow for incident and asset management.
• Strong knowledge of LAN/Wi‑Fi support and troubleshooting.
• Experience with printing support.
• Strong customer service, communication, and problem-solving skills.
• Good understanding of IT security, compliance, and operational procedures.

Responsibilities

• Provide L1/L2 on-site IT support for workplace incidents.
• Support and troubleshoot LAN/Wi‑Fi connectivity issues.
• Manage and support printing services.
• Assist with hardware deployments, installations, and replacements.
• Manage IT assets and incidents using ServiceNow.
• Ensure compliance with security, operational, and governance requirements.
• Participate in IT governance and compliance reviews.
• Identify opportunities for automation and continuous process improvement

Skills

L1/L2 support

LAN/Wi‑Fi troubleshooting

Printing support

Hardware deployments

ServiceNow

IT security/compliance

IT governance

Automation mindset

Customer service

Enterprise support

Education

Bachelor's or Master's degree

Tools

Microsoft Intune

MDM

SCCM

Microsoft Endpoint

Job description

Contract: 12 months (subject to extension).

Location: Amsterdam, Netherlands.

Salary: Not a constraint for the right candidate!

Experience: 6-8 years.

Hybrid: 2 days Work from Home 3 days Work from Office

Your Profile & DNA

We're looking for an experienced IT Workplace Support Engineer to join our enterprise IT team and provide high-quality on-site technical support.

• Provide L1/L2 on-site IT support for workplace incidents.
• Support and troubleshoot LAN/Wi-Fi connectivity issues.
• Manage and support printing services.
• Assist with hardware deployments, installations, and replacements.
• Manage IT assets and incidents using ServiceNow.
• Ensure compliance with security, operational, and governance requirements.
• Participate in IT governance and compliance reviews.
• Identify opportunities for automation and continuous process improvement.

Qualification & Experience

• A Bachelor's or Master's Degree or equivalent.
• Experience providing on-site IT support in enterprise environments.
• Hands-on experience with ServiceNow for incident and asset management.
• Strong knowledge of LAN/Wi-Fi support and troubleshooting.
• Experience with printing support.
• Strong customer service, communication, and problem-solving skills.
• Good understanding of IT security, compliance, and operational procedures.

Nice to Have

• Experience with Microsoft Intune, MDM, or SCCM.
• Knowledge of structured cabling and physical network infrastructure.
• Automation and continuous-improvement mindset.
• ITIL Foundation certification or knowledge.
• Understanding of Microsoft Endpoint technologies.

What do we offer?

This position is for 1 year with possibility of extension. We offer competitive Gross Salary in line with the market standard.

Besides that, we offer following benefits, such as:

• 20 days of holiday per year
• Encourage Personal Development - Certification (Certification Charges reimbursed)
• Income Tax Return Filing
• We provide Visa Sponsorship for Candidate & Dependants
• Possibility of bonus

Who we are

A2G Consulting also known as "A2G Technologies" is one of the fastest growing staffing companies in North Brabant region, Netherlands. We cater to Asia and Europe market focusing on high tech & non-high-tech clientele; headquartered in Eindhoven, Netherlands with a branch office in India (Bangalore & Pune) & Dubai. We successfully find a candidate and ensure that they get opportunities in line with their aspirations. We offer visa sponsorship for local & international candidates for career-enhancing opportunities. We strongly believe in equal opportunities and hence have a pool of resources with diversified ethnicity.

You will be deployed and work at one of our client sites.