SaaS Platform Engineer / SaaS Service Owner

A2G Consulting BV (A2G Technologies); Amsterdam; Hybrid; EUR 80,000 - 120,000; Full time

Benefits offered by this job

Visa sponsorship

Certification reimbursement

20 days holiday

Job summary

A2G Consulting is seeking an experienced SaaS Platform Engineer / SaaS Service Owner to join our team in Amsterdam. You will own the complete SaaS lifecycle, oversee vendor relationships, and drive governance, security, and compliance across cloud-based platforms.

The role requires 6–8 years of relevant experience in SaaS operations and platform engineering, plus strong automation and IAM expertise. The position is hybrid, with two days from home and three days in the office.

Qualifications

• A Bachelor's or Master's Degree or equivalent.
• 5+ years of experience in Platform Engineering, SaaS Operations, Cloud Platforms, or Enterprise Application Management
• Experience managing enterprise SaaS solutions in regulated environments
• SaaS lifecycle management and service ownership experience
• Strong vendor and supplier management experience
• SaaS governance and onboarding experience
• Knowledge of IAM, SSO, SAML, OAuth2, and SCIM
• API integrations and automation
• Experience with Azure / cloud-native platforms
• Monitoring and observability experience
• Knowledge of ServiceNow and ITSM processes
• Security and vulnerability management knowledge
• Scripting experience with Python, PowerShell, or similar
• Reporting and dashboarding capabilities
• Understanding of GDPR, privacy, risk, security, and compliance requirements

Responsibilities

• Own the complete SaaS application lifecycle — onboarding, implementation, operations, renewal, and retirement.
• Act as the primary contact for SaaS vendors and suppliers.
• Manage vendor relationships, service performance, escalations, and supplier risk.
• Ensure SaaS platforms comply with security, privacy, risk, regulatory, and compliance requirements.
• Assess new SaaS solutions and support technology selection and onboarding.
• Manage operational support and ITSM processes, including Incident, Problem, Change, and Service Management.
• Support operational resilience, recovery planning, and service continuity.
• Manage SaaS integrations, IAM, SSO, and enterprise workflows.
• Develop automation using Python, PowerShell, or similar scripting technologies.
• Work with Azure and cloud-native platforms.
• Support monitoring, observability, reporting, and dashboarding.
• Manage software assets, licenses, renewals, and SaaS costs.
• Drive continuous improvement across SaaS services and operations.

Skills

SaaS operations

Vendor management

Governance & compliance

Platform engineering

IAM & SSO

API integrations

Automation scripting

Azure & cloud-native

Monitoring & observability

ServiceNow & ITSM

Python scripting

Education

Bachelor's or Master's degree

Tools

ServiceNow

Job description

Contract: 12 months (subject to extension).

Location: Amsterdam, Netherlands.

Salary: Not a constraint for the right candidate!

Experience: 6-8 years.

Hybrid: 2 days Work from Home 3 days Work from Office

Your Profile & DNA:

We are looking for an experienced SaaS Platform Engineer / SaaS Service Owner who combines SaaS operations, service ownership, governance, security, resilience, vendor management, compliance, and platform engineering experience.

• Own the complete SaaS application lifecycle — onboarding, implementation, operations, renewal, and retirement.
• Act as the primary contact for SaaS vendors and suppliers.
• Manage vendor relationships, service performance, escalations, and supplier risk.
• Ensure SaaS platforms comply with security, privacy, risk, regulatory, and compliance requirements.
• Assess new SaaS solutions and support technology selection and onboarding.
• Manage operational support and ITSM processes, including Incident, Problem, Change, and Service Management.
• Support operational resilience, recovery planning, and service continuity.
• Manage SaaS integrations, IAM, SSO, and enterprise workflows.
• Develop automation using Python, PowerShell, or similar scripting technologies.
• Work with Azure and cloud-native platforms.
• Support monitoring, observability, reporting, and dashboarding.
• Manage software assets, licenses, renewals, and SaaS costs.
• Drive continuous improvement across SaaS services and operations.

Qualification & Experience

• A Bachelor's or Master's Degree or equivalent.
• 5+ years of experience in Platform Engineering, SaaS Operations, Cloud Platforms, or Enterprise Application Management
• Experience managing enterprise SaaS solutions in regulated environments
• SaaS lifecycle management and service ownership experience
• Strong vendor and supplier management experience
• SaaS governance and onboarding experience
• Knowledge of IAM, SSO, SAML, OAuth2, and SCIM
• API integrations and automation
• Experience with Azure / cloud-native platforms
• Monitoring and observability experience
• Knowledge of ServiceNow and ITSM processes
• Security and vulnerability management knowledge
• Scripting experience with Python, PowerShell, or similar
• Reporting and dashboarding capabilities
• Understanding of GDPR, privacy, risk, security, and compliance requirements

Nice to Have

• CISSP, Security+, CCSP, or comparable security certification
• ITIL certification
• Experience with enterprise collaboration platforms
• Development tooling or productivity SaaS experience
• Financial services / highly regulated industry experience

What do we offer?

This position is for 1 year with possibility of extension. We offer competitive Gross Salary in line with the market standard.

Besides that, we offer following benefits, such as:

• 20 days of holiday per year
• Encourage Personal Development - Certification (Certification Charges reimbursed)
• Income Tax Return Filing
• We provide Visa Sponsorship for Candidate & Dependants
• Possibility of bonus

Who we are:

A2G Consulting also known as "A2G Technologies" is one of the fastest growing staffing companies in North Brabant region, Netherlands. We cater to Asia and Europe market focusing on high tech & non-high tech clientele; headquartered in Eindhoven, Netherlands with a branch office in India (Bangalore & Pune) & Dubai. We successfully find a candidate and ensure that they get opportunities in line with their aspirations. We offer visa sponsorship for local & international candidates for career-enhancing opportunities. We strongly believe in equal opportunities and hence have a pool of resources with diversified ethnicity.

You will be deployed and work at one of our client sites.