IT Support Specialist (Dutch/English) – End-User Tech

Yokogawa Electric Corporation; Netherlands; Remote; EUR 38,000 - 52,000; Full time

Job summary

Yokogawa Electric Corporation in the Netherlands seeks an IT Support Specialist to assist employees with on-site and remote IT issues, ensuring technology works when needed and that services remain reliable and secure.

You’ll provide hands-on and remote support, resolve tickets, and collaborate with European IT teams to optimize Windows environments, Microsoft 365, hardware, and network fundamentals while maintaining best-practice security and user experience.

Qualifications

• Experience in 1st and 2nd line IT support (on-site and remote).
• Strong knowledge of Windows environments and Microsoft 365.
• Hands-on hardware troubleshooting (laptops, desktops, peripherals).
• Understanding of network fundamentals (LAN/WAN, Wi‑Fi, VPN, TCP/IP, DNS, DHCP).
• Experience with user management (Active Directory / Microsoft 365).
• Familiarity with IT ticketing systems and SLA-driven support.
• Basic understanding of IT security practices (patching, endpoint protection).

Responsibilities

• Provide hands-on and remote IT support to employees.
• Resolve IT tickets efficiently and escalate when needed.
• Collaborate with European IT teams to keep systems secure and user-friendly.
• Maintain Windows and Microsoft 365 environments; support hardware and network basics.

Skills

IT support

Windows environments

Hardware troubleshooting

Network fundamentals

Active Directory / MS 365

IT ticketing systems

IT security practices

Job description

Yokogawa Electric Corporation in the Netherlands seeks an IT Support Specialist to assist employees with on-site and remote IT issues, ensuring technology works when needed and that services remain reliable and secure.

You’ll provide hands-on and remote support, resolve tickets, and collaborate with European IT teams to optimize Windows environments, Microsoft 365, hardware, and network fundamentals while maintaining best-practice security and user experience.