IT Support Intern — Learn & Grow in a Fast-Paced Tech Team

Swapfiets; Amsterdam; On-site; EUR 4,743 - 6,417; Full time

Benefits offered by this job

Swapfiets bike

Work laptop

Competitive €500/mo

Growth opportunities

International team

Job summary

Swapfiets invites you to join as an IT Support Intern, the go-to tech problem-solver for our growing team. You’ll install and maintain systems, resolve connectivity issues, and support staff with tech needs in a fast‑paced, collaborative environment.

Applicants should study IT-related fields, be fluent in English, and enroll at a Dutch university for the internship duration. Based in Amsterdam, the role runs 40 hours per week for six months with strong growth potential.

Qualifications

• Studying an IT-related field such as Information Technology, Computer Science, or Software Development.
• Enrolled at a Dutch university for the duration of the internship.

Responsibilities

• Install and maintain computer systems.
• Resolve internet and connectivity issues.
• Provide printing and meeting room equipment support.
• Meet staff for one-on-one technical assistance as needed.
• Help maintain the team’s knowledge base and documentation on Confluence and Intranet.
• Ensure that every new hire has all the equipment and access they need to succeed.
• Manage user accounts, access privileges and secure the environment.
• Determine causes of malfunctions through evaluation, testing, and resolution.
• Train staff on software and hardware use.
• Help resolve daily issues and tickets.
• Enforce IT policies and ensure compliance with security protocols.

Skills

Communication

Problem Solving

English fluency

Education

IT-related field (IT / CS / Software Development)

Tools

Confluence

Job description

Swapfiets invites you to join as an IT Support Intern, the go-to tech problem-solver for our growing team. You’ll install and maintain systems, resolve connectivity issues, and support staff with tech needs in a fast‑paced, collaborative environment.

Applicants should study IT-related fields, be fluent in English, and enroll at a Dutch university for the internship duration. Based in Amsterdam, the role runs 40 hours per week for six months with strong growth potential.