IT Intern

Rotterdam Innovation City; Den Haag; On-site; EUR 4,464 - 8,928; Full time

Benefits offered by this job

Hands-on experience

Mentorship from experienced professionals

Collaborative and innovative workplace culture

Financial compensation based on days agreed

Job summary

Rotterdam Innovation City is seeking an ambitious IT Intern in Den Haag to support our IT Operations team. You will manage ticketing systems, handle device management, and assist with onboarding while gaining valuable exposure to cybersecurity and automation.

This internship offers a dynamic work environment and mentorship opportunities, helping you develop essential IT and security skills.

Qualifications

• Currently pursuing an HBO-level degree in IT or a related field.
• Experience with ticketing systems (required).
• Basic understanding of network and device management.
• Strong problem-solving skills and a proactive attitude.
• Fluent in English; Dutch is a plus.

Responsibilities

• Manage and maintain the ticketing system.
• Handle device management and respond to IT requests.
• Assist with network and asset management.
• Support onboarding and offboarding of employees.

Skills

Ticketing systems

Network management

Problem-solving

Education

Currently pursuing an HBO-level degree in IT or related field

Job description

We are looking for an ambitious and proactive IT Intern to support our IT Operations team. As an IT Intern, you will play a critical role in day-to-day IT operations, ensuring smooth workflows and reducing the workload of the IT Manager. This is an excellent opportunity to gain hands‑on experience in IT and security while contributing to impactful projects.

Key Responsibilities:

• Manage and maintain the ticketing system, including escalating and prioritising tickets as needed.
• Handle device management and respond to physical hands‑on IT requests.
• Assist with network and asset management.
• Support the onboarding and offboarding of employees in collaboration with HR.
• Contribute to SaaS management and other IT operational tasks.
• Perform facility‑related tasks as required.
• Gain exposure to cybersecurity, automation, and ISO27001 compliance practices.
• Work on creating a automated environment with hyper automation

Qualifications:

• Currently pursuing an HBO‑level degree in IT or a related field.
• Experience with ticketing systems (required).
• Basic understanding of network and device management.
• Strong problem‑solving skills and a proactive attitude.
• Fluent in English; Dutch is a plus.
• Must be based in the Netherlands, preferably in Zuid‑Holland or Noord‑Holland.

Duration: Start with 3 months. Possibility of another 3 month extension.

What We Offer

• Hands‑on experience in a dynamic and fast‑paced business environment.
• Opportunity to develop IT and security skills rapidly, including exposure to cybersecurity, automation, and compliance.
• Mentorship from experienced professionals.
• Training and support to help you grow in the role.
• A collaborative and innovative workplace culture, in an internationally diverse team representing 20+ nationalities, dedicated to driving the circular economy forward.
• Financial compensation based on the number of days agreed under internship.