IT Support Intern: First-Line Tech, Real Ownership

Mr-Marvis-; Amsterdam; On-site; EUR 5,600 - 7,800; Full time

Benefits offered by this job

Stipend €500 p.m.

20 vacation days

Mobility allowance

Lunch provided

Employee discount

Wellbeing budget

Coaching access

Amsterdam office

Team events

Job summary

MR MARVIS, an Amsterdam-based menswear brand, seeks an IT Support Intern to own first-line IT support for office and stores. You will respond to tickets, fix what you can, escalate what you can't, and document learnings to prevent repeats.

You’ll work with our Head of Digital Operations and be exposed to Google Workspace, Notion, Linear, Odoo, Shopify and device management, building broader IT skills quickly.

Qualifications

• Genuine interest in IT support or systems administration.
• Excellent communication and service-minded attitude.
• Able to troubleshoot hardware and basic networking.
• Organized, reliable, and able to document work clearly.
• Fluency in English, spoken and written.

Responsibilities

• Provide first-line IT support for office and retail locations by responding to tickets.
• Troubleshoot hardware and basic networking issues (laptops, monitors, Wi‑Fi, printers).
• Assist with device onboarding/offboarding in Google Workspace and other tools.
• Document issues and solutions, and own tickets through to resolution.
• Collaborate with the IT lead and Product & Tech teams on projects.

Skills

IT support

Helpdesk

Communication

Documentation

English fluency

Team player

Education

Pursuing IT-related degree

Tools

Google Workspace

Notion

Linear

Odoo

Shopify

Job description

MR MARVIS, an Amsterdam-based menswear brand, seeks an IT Support Intern to own first-line IT support for office and stores. You will respond to tickets, fix what you can, escalate what you can't, and document learnings to prevent repeats.

You’ll work with our Head of Digital Operations and be exposed to Google Workspace, Notion, Linear, Odoo, Shopify and device management, building broader IT skills quickly.