IT Support Intern - End-User Helpdesk & Device Mgmt

Catawiki; Amsterdam; Hybrid; EUR 16,740 - 22,320; Full time

Benefits offered by this job

€100 Catavoucher when you join

€50 Catavoucher on your birthday

Extra day off each year to pursue your passion

Job summary

Catawiki is looking for an IT Support intern in Amsterdam. In this role, you'll gain insight into team operations, assisting in technical support and device management while interacting with various stakeholders.

The internship lasts for a fixed term of 6 months, offering a chance for full-time employment. You'll enhance your communication skills and gain experience in troubleshooting and customer service in a vibrant hybrid work environment.

Qualifications

• Enrolled in a Dutch University for the duration of your internship.
• Good communication skills – verbal and written.
• Positive customer service skills with the ability to make people feel validated.
• Willingness to support where needed.
• Curious mindset and willingness to learn new things.

Responsibilities

• Serve as first point of contact for technical support.
• Execute end-to-end laptop provisioning and configuration.
• Document solutions and share knowledge with end-users.

Skills

Good communication skills – verbal and written

Positive customer service skills

Curious mindset and willingness to learn

Basic technical skills

Fluent in English

Education

Enrolled in a Dutch University

Tools

Apple laptops

Job description

Catawiki is looking for an IT Support intern in Amsterdam. In this role, you'll gain insight into team operations, assisting in technical support and device management while interacting with various stakeholders.

The internship lasts for a fixed term of 6 months, offering a chance for full-time employment. You'll enhance your communication skills and gain experience in troubleshooting and customer service in a vibrant hybrid work environment.