IT Support Center Analyst: Onsite, Travel & Rotations

RB Global, Inc.; Breda; On-site; EUR 32,000 - 45,000; Full time

Job summary

RB Global, Inc. seeks an IT Support Center Analyst based in Breda, The Netherlands. The role provides 1st and 2nd level end-user support by phone, email, and in person, with onsite maintenance responsibilities to ensure smooth IT operations across sites.

You will work in rotating shifts, with occasional overtime, and may travel to auction sites to support IT infrastructure. The position emphasizes strong communication, analytical skills, and hands-on problem solving to resolve issues and

Qualifications

• Clear communication with end users and stakeholders
• Ability to analyze issues and identify root causes
• Strong problem-solving mindset for IT incidents

Responsibilities

• Provide 1st and 2nd level end-user support by phone, email and in person.
• Perform onsite maintenance and service delivery for IT systems.
• Support during sales activities and day-to-day operational tasks.
• Assist with site visits and IT infrastructure projects.
• Communicate findings, resolve malfunctions and recommend improvements.
• Rotate shifts and assist with occasional overtime as required.
• Travel to auction sites as needed and handle lifting of moderate-weight equipment.

Skills

Communication

Analytical thinking

Problem-solving

Job description

RB Global, Inc. seeks an IT Support Center Analyst based in Breda, The Netherlands. The role provides 1st and 2nd level end-user support by phone, email, and in person, with onsite maintenance responsibilities to ensure smooth IT operations across sites.

You will work in rotating shifts, with occasional overtime, and may travel to auction sites to support IT infrastructure. The position emphasizes strong communication, analytical skills, and hands-on problem solving to resolve issues and