IT Service Desk Intern — Global Hospitality Tech Support

The Social Hub; Amsterdam; On-site; EUR 7,800 - 10,000; Full time

Benefits offered by this job

Monthly compensation for internship

Hotel stay discounts

Gym access and facilities

Discount on hotel stays and food &

Job summary

The Social Hub is seeking an IT Service Desk Intern to be the friendly first contact for tech hiccups across HQ and hotels. You’ll handle tickets, troubleshoot issues, and learn IT support in a vibrant, international setting, joining the Amsterdam HQ for 5-6 months starting February 2027.

You’ll grow your IT skills in real-world scenarios within a supportive, dynamic team and enjoy a hands-on internship in a global hospitality group that values learning and collaboration.

Qualifications

• You are studying MBO Computer Science or a related field.
• Some experience in Help Desk or IT support is a plus.
• You're cheerful, resourceful, and detail-oriented.
• You can think analytically and solve problems on the fly.
• You enjoy working in a team and communicating clearly.
• English is a must; local language is a nice bonus.
• Must live in Amsterdam or Barcelona.

Responsibilities

• Provide friendly 1st line IT support for HQ and hotel staff.
• Troubleshoot hardware, software, and system issues.
• Log, track, and follow up on support tickets.
• Manage IT stock control, updating CMDB & Shipping devices to new users.
• Assist with system setups, updates, and maintenance.
• Collaborate with the team to solve problems efficiently.
• Keep your work organised and accurate, even when things get busy.
• Learn and grow your IT skills in real-world scenarios

Skills

1st line IT support

Hardware troubleshooting

Software troubleshooting

Ticketing system

CMDB

Stock management

Team collaboration

English proficiency

Education

MBO Computer Science or related field

Tools

CMDB

Job description

The Social Hub is seeking an IT Service Desk Intern to be the friendly first contact for tech hiccups across HQ and hotels. You’ll handle tickets, troubleshoot issues, and learn IT support in a vibrant, international setting, joining the Amsterdam HQ for 5-6 months starting February 2027.

You’ll grow your IT skills in real-world scenarios within a supportive, dynamic team and enjoy a hands-on internship in a global hospitality group that values learning and collaboration.