IT Business Analyst - Netherlands

BYD EUROPE; Hoofddorp; On-site; EUR 55,000 - 75,000; Full time

Job summary

BYD Europe BV in Hoofddorp, Netherlands, is seeking a Business Systems Analyst to translate complex business needs into functional specifications and solid IT solutions. You will collaborate with Product Managers, Engineering, and business stakeholders, own UAT, and drive data-driven improvements across CRM, ERP, WMS and related systems, with strong SQL and BI tooling experience.

Fluent English and local language, automotive domain preferred, familiarity with APIs, data models, and Python

Qualifications

• Bachelor's degree required in IS/CS/Business Admin/Engineering.
• 3–7 years of experience in similar roles.
• Strong understanding of CRM/ERP/WMS and related systems; automotive industry preferred.
• Excellent communication and documentation skills.
• Proficiency in SQL and data analysis; experience with Power BI/Tableau/Looker is preferred.
• Familiarity with APIs and system integrations; Python scripting is a plus.
• Fluent in English and local market language; Chinese an advantage.

Responsibilities

• Gather, analyze, document, and manage business requirements aligning with system capabilities.
• Collaborate with Product Managers, Engineering, and stakeholders to design technology solutions.
• Lead UAT and coordinate validation activities; support deployment.
• Analyze data to identify trends and drive process improvement and automation.
• Develop and maintain process docs, manuals, and training materials.
• Provide functional support and system administration for business-critical applications.

Skills

SQL

Data analysis

Stakeholder management

Documentation

Problem solving

Education

Bachelor's degree (IS/CS/Business/Engineering)

Tools

Power BI

Tableau/Looker

CRM

ERP

APIs

Job description

About BYD

Our Purpose is to build a zero-emission future that reconnects humanity with nature. We are looking for talent that connects with this mission and want to create positive impact by joining a diverse and dynamic team.

BYD is a leading, high-tech multinational, based in Shenzhen, China. Operates in four core fields of IT, automotive, new energy, and rail transit and employs over 300,000 people worldwide. As a global pioneer in New Energy Solutions BYD is dedicated to building a zero-emission ecosystem.

BYD Europe BV located in Hoofddorp, Netherlands. BYD Europe BV offers a full line of BYD electric vehicles, including all-electric cars, all-electric buses, and all-electric forklift trucks.

Job qualification

• Partner with business stakeholders to understand business processes, pain points, and operational requirements within the assigned domain.
• Gather, analyze, document, and manage business and functional requirements, ensuring alignment between business needs and system capabilities.
• Collaborate with Product Managers, Engineering teams, and business stakeholders to design and implement effective technology solutions.
• Validate proposed solutions and ensure they meet business requirements, operational needs, and user expectations.
• Lead User Acceptance Testing (UAT), coordinate business validation activities, and support successful solution deployment.
• Analyze business and operational data to identify trends, root causes, and opportunities for process improvement and automation.
• Develop and maintain business process documentation, system operation manuals, training materials, and user guides.
• Provide functional support, user training, and ongoing system administration for business-critical applications.
• Manage and support key business systems including CRM, Digital Marketing Platforms, Dealer Systems, API integrations, and related business applications.

Your profile

• Bachelor's degree in Information Systems, Computer Science, Business Administration, Engineering, or a related field.
• 3–7 years of experience as a Business Systems Analyst, Business Analyst, Functional Consultant, or similar role supporting enterprise applications.
• Strong understanding of CRM, ERP, WMS, Customer Service, Supply Chain, Logistics or related business systems. Experience in the automotive industry is preferred.
• Excellent communication, stakeholder management, and documentation skills, with the ability to translate complex business requirements into clear functional specifications.
• Strong analytical and problem-solving skills, with the ability to assess business impacts, evaluate solutions, and drive continuous improvement.
• Proficiency in SQL and database query tools is required for data analysis, troubleshooting, reporting, and validation of business requirements.
• Experience with data visualization and reporting tools such as Power BI, Tableau, Looker, or similar analytics platforms is highly preferred.
• Familiarity with APIs, system integrations, data models, and enterprise application architectures. Basic Python scripting skills for data analysis and automation are a plus.
• Fluent in English and the local market language. Chinese language skills are considered an advantage.

Location

Netherlands Hoofddorp

Type of Employment

Full-time onsite