Internship Operations and Customer Service

Playhood; Amsterdam; Hybride; EUR 3 600 - 4 300; Temps partiel

Résumé du poste

Playhood is offering a service-oriented internship in Amsterdam to support operations and customer service. You will work with the operations team on guest and partner service, email handling, scheduling, and on-site support, with a focus on smooth daily delivery and process improvements.

The internship provides real impact, hands-on experience in hospitality operations, and direct exposure to Playhood's founding management. Start is immediate, for 4–6 months at 32 hours per week.

Qualifications

• No formal education requirements stated in the posting.
• Experience in hospitality operations or customer service is beneficial but not required.

Responsabilités

• Assist guests and partners with check-ins and on-site support.
• Handle guest services via email, phone and chat.
• Support daily service delivery and scheduling.
• Assist with admin tasks including data entry and reporting.

Connaissances

Customer service

Scheduling

Communication

Outils

Email

Phone

Chat support

Data entry

Description du poste

# Internship Operations and Customer ServiceHelp operations run smoothly: guests, scheduling, processes and admin.* Location: Amsterdam* Hours: 32 hours per week, 4-6 months* Start: As soon as possible## What will you do?You work with the operations team on service for guests and partners: email, scheduling, processes and check-in.* Handle customer service via email, phone and chat* Support daily service delivery, scheduling and communication* Support operational process improvements* Coordinate with partners for smooth service* Assist with guest check-ins and on-site support* Admin tasks including data entry and reporting## What do we offer?* A dynamic, service-oriented internship with real impact* Experience in hospitality operations and customer service* Work directly with Playhood founding management* 4-6 months, 350 euro monthly (32 hours), immediate start available## Apply nowSend your motivation and CV to [e-mail].