Amsterdam Hospitality Operations & Guest Services Intern

Playhood; Amsterdam; Hybrid; EUR 3,600 - 4,300; Part time

Job summary

Playhood is offering a service-oriented internship in Amsterdam to support operations and customer service. You will work with the operations team on guest and partner service, email handling, scheduling, and on-site support, with a focus on smooth daily delivery and process improvements.

The internship provides real impact, hands-on experience in hospitality operations, and direct exposure to Playhood's founding management. Start is immediate, for 4–6 months at 32 hours per week.

Qualifications

• No formal education requirements stated in the posting.
• Experience in hospitality operations or customer service is beneficial but not required.

Responsibilities

• Assist guests and partners with check-ins and on-site support.
• Handle guest services via email, phone and chat.
• Support daily service delivery and scheduling.
• Assist with admin tasks including data entry and reporting.

Skills

Customer service

Scheduling

Communication

Tools

Email

Phone

Chat support

Data entry

Job description

Playhood is offering a service-oriented internship in Amsterdam to support operations and customer service. You will work with the operations team on guest and partner service, email handling, scheduling, and on-site support, with a focus on smooth daily delivery and process improvements.

The internship provides real impact, hands-on experience in hospitality operations, and direct exposure to Playhood's founding management. Start is immediate, for 4–6 months at 32 hours per week.