Part-time Guest Host

Playhood; Amsterdam; Hybrid; EUR 17,000 - 25,000; Part time

Job summary

Playhood in Amsterdam is seeking a friendly Part-time Guest Host to welcome guests, assist with check-in and check-out, and guide families through our play floor and cafe. You will share information about facilities and services, and handle inquiries and complaints professionally.

You will keep spaces tidy, walk the floor to connect with guests, and provide warm, solution-minded service during daytime hours (9:00–19:00).

Qualifications

• Experience in guest service or hospitality preferred.
• Excellent communication and problem-solving skills.
• Friendly, warm and solution-minded.
• Able to handle inquiries and complaints professionally.

Responsibilities

• Welcome guests and support check-in and check-out.
• Share information about facilities and services.
• Handle inquiries, requests and complaints professionally.
• Keep play and event spaces ready and tidy.
• Walk the floor and connect with guests during visits.

Skills

Guest service

Communication

Problem-solving

Guest-first mindset

Job description

# Part-time Guest HostOwn the guest journey: check-in, questions, play floor and cafe, always warm and solution-minded.* Location: Amsterdam* Hours: Part-time, daytime hours between 9.00-19.00## The roleYou help deliver a fun, creative and educational experience for children and adults. Communication, problem-solving and a guest-first mindset matter most.* Welcome guests and support check-in and check-out* Share info about facilities and services* Handle inquiries, requests and complaints professionally* Keep play and event spaces ready and tidy* Walk the floor and connect with guests throughout the visit## Apply nowSend your motivation and CV to [e-mail].