Internship Front Office - Tivoli Doelen Amsterdam

StudentJob; Amsterdam; On-site; EUR 7,616 - 9,123; Full time

Benefits offered by this job

€750 gross monthly compensation

Free online & offline training

Employee rates starting from €36 in hotels worldwide

30% discount in F&B outlets

Team building events and holiday parties

Job summary

Tivoli Hotels & Resorts in Amsterdam is seeking a Front Office Intern to enhance guest experiences. You will assist in managing guest check-ins and check-outs, providing information, and maintaining high service standards.

This role offers a gross monthly compensation of €750, training opportunities, and various discounts in our hotels worldwide. Join a supportive team in a historical hotel offering a fantastic atmosphere for learning!

Qualifications

• Enrolled student currently studying.
• Must have good state of English.
• Energetic with international guests.

Responsibilities

• Check in and out guests independently after training.
• Perform all necessary administrative actions.
• Maintain close contact with guests and answer their questions.

Skills

English proficiency

Flexibility

Accuracy

Approachability

Education

Currently enrolled as a student

HBO

Job description

Join Tivoli Hotels & Resorts, a unique eclectic brand that encompasses idyllic beaches, cosmopolitan locations, and luxurious destinations.

Immerse yourself in Tivoli's philosophy and its long-lasting heritage, that stands out in mature and new emerging markets, from iconic destinations in Europe to Middle East, from Brazil to Greater China.

Embrace the timeless, dedicated and distinctive essence of Tivoli Hotels & Resorts. We believe in creating bene vivere experiences inspired by timeless hospitality, inviting our guests to live in the moment, encompassing extraordinary service, innovative contemporary F&B, while providing insider destination knowledge.

Tivoli Doelen Amsterdam hotel is one of Amsterdam's oldest and finest five-star hotels. This beautiful building dates back to the 17th century and is located on the banks of the Amstel River, in the historic heart of Amsterdam. It won't surprise you that over three centuries, it has hosted royal and legendary guests, from Queen Victoria to the Beatles. Rembrandt's 'Night Watch' was painted to display within its walls. Our hotel is monumental and offers a classic contemporary look. The tram and metro stop Rokin is around the corner, as is Rembrandtplein. We work in a small team and know each other well. We have a lot of personal contact with our guests and because of our small size we help each other in all departments to achieve that 'extraordinary' guest experience.

Joining Tivoli Comes with Unique Advantages

• A compensation of €750 gross per month for all your hard work.
• Free online & offline training organized by our own Minor Hotels University Northern Europe.
• Employee rates starting from €36 in all our hotels worldwide, 30% discount in the F&B outlets, and Friends & Family discount up to 25%. Various discounts in (web)shops.
• Team building events, trips and holiday parties.
• The opportunity to grow within our company worldwide.

Your Key Contributions to Memorable Stays

As a Front Office Intern, you are one of the most important representatives of the hotel. You are (partly) responsible for providing a great experience for every hotel guest. After a training period, you will check in and out independently and you perform all administrative actions that are necessary to successfully manage a Front Office in a hotel. You maintain close contact with the guests, answer all their questions and provide them with a variety of information. You will also learn skills in the field of upselling and complaint handling. And most important, you will create a great team atmosphere, so all guests are welcomed with a smile.

Your Talent, Our Tradition of Excellence

• You are currently enrolled as a student;
• You are an approachable person;
• You get energy from working with (international) guests;
• You are accurate, flexible and you have a perfect command of the English language;
• You always strive for perfect service.

Are you looking for a new challenge? Apply now!

Minor Hotels Europe & Americas is dedicated to fostering an inclusive working environment where every individual is valued and equally encouraged. We warmly welcome individuals from all backgrounds and abilities.

Salarisomschrijving

In overeenstemming

Dienstverband:

Vaardigheden

• Je beheerst Engels

Opleiding

HBO