Internship Front Office

Hotelprofessionals - Tivoli Doelen Amsterdam; Amsterdam; On-site; EUR 8,370; Part time

Benefits offered by this job

Maandelijks salaris van €750

Training door Minor Hotels University

Korting op verblijven en maaltijden

Job summary

Een hotelketen in Nederland zoekt een Front Office Intern in Amsterdam. Je bent verantwoordelijk voor het verwelkomen van gasten, het beheren van administratieve taken en het bieden van een geweldige ervaring. Tijdens je stage krijg je trainingen en voordelen zoals een maandelijks salaris van €750 en kortingen op verblijf en maaltijden in alle hotels. Deze rol vereist flexibele en communicatievaardigheden, evenals een goede beheersing van de Engelse taal.

Qualifications

• Je bent momenteel ingeschreven als student.
• Perfecte beheersing van de Engelse taal.
• Strive naar perfecte service.

Responsibilities

• Verwelkomen van gasten bij incheck en uitcheck.
• Beheren van administratieve taken in de front office.
• Ondersteunen van upselling en klachtenafhandeling.

Skills

Communicatief sterk

Flexibiliteit

Gastgerichtheid

Job description

Your Key Contributions to Memorable Stays

As a Front Office Intern, you are one of the most important representatives of the hotel. You are (partly) responsible for providing a great experience for every hotel guest. After a training period, you will check in and out independently and you perform all administrative actions that are necessary to successfully manage a Front Office in a hotel. You maintain close contact with the guests, answer all their questions and provide them with a variety of information. You will also learn skills in the field of upselling and complaint handling. And most important, you will create a great team atmosphere, so all guests are welcomed with a smile.

Joining Tivoli Comes with Unique Advantages

• A compensation of €750 gross per month for all your hard work.
• Free online & offline training organized by our own Minor Hotels University Northern Europe.
• Employee rates starting from €36 in all our hotels worldwide, 30% discount in the F&B outlets, and Friends & Family discount up to 25%. Various discounts in (web)shops.
• Team building events, trips and holiday parties.
• The opportunity to grow within our company worldwide.

Your Talent, Our Tradition of Excellence

• You are currently enrolled as a student;
• You are an approachable person;
• You get energy from working with (international) guests;
• You are accurate, flexible and you have a perfect command of the English language;
• You always strive for perfect service.

Dienstverband: stage

Type vacature: Intern

Vaardigheden

• Er is geen minimale opleiding vereist
• Je beheerst Engels

Wat wij bieden

Contract: stage