Internship Front Office

Hotelprofessionals; Amsterdam; On-site; EUR 7,616 - 9,123; Full time

Benefits offered by this job

€750 gross monthly compensation

Free training

Employee rates starting from €36

30% discount in F&B outlets

Friends & Family discount up to 25%

Team building events

Job summary

Hotelprofessionals in Amsterdam seeks a Front Office Intern to ensure memorable stays for guests. This role involves checking in and out guests, handling administrative tasks, and providing excellent customer service.

The ideal candidate is a student, fluent in English, and enjoys working with international guests. Benefits include a monthly compensation of €750, free training, and employee discounts worldwide.

Qualifications

• You are currently enrolled as a student.
• You have flexible working skills.
• You are fluent in English.

Responsibilities

• Check in and out guests independently.
• Maintain close contact with guests and answer questions.
• Handle administrative tasks related to the Front Office.

Skills

Customer service

Communication

Flexible

Attention to detail

Upselling

Education

Currently enrolled student

Job description

Your Key Contributions to Memorable Stays

As a Front Office Intern, you are one of the most important representatives of the hotel. You are (partly) responsible for providing a great experience for every hotel guest. After a training period, you will check in and out independently and you perform all administrative actions that are necessary to successfully manage a Front Office in a hotel. You maintain close contact with the guests, answer all their questions and provide them with a variety of information. You will also learn skills in the field of upselling and complaint handling. And most important, you will create a great team atmosphere, so all guests are welcomed with a smile.

Joining Tivoli Comes with Unique Advantages

• A compensation of €750 gross per month for all your hard work.
• Free online & offline training organized by our own Minor Hotels University Northern Europe.
• Employee rates starting from €36 in all our hotels worldwide, 30% discount in the F&B outlets, and Friends & Family discount up to 25%. Various discounts in (web)shops.
• Team building events, trips and holiday parties.
• The opportunity to grow within our company worldwide.

Your Talent, Our Tradition of Excellence

• You are currently enrolled as a student;
• You are an approachable person;
• You get energy from working with (international) guests;
• You are accurate, flexible and you have a perfect command of the English language;
• You always strive for perfect service.