Internship Duty Management - NH Amsterdam Leidseplein

NH Hotel Group; Amsterdam; On-site; EUR 8,000 - 9,000; Part time

Benefits offered by this job

€750 gross per month

Employee rates from €36 per night (Min

Friends & Family discounts up to 25%

International career opportunities

Free Minor Hotels University training

€500 Refer-a-Friend bonus

30% discount at restaurants/bars

Team events and celebrations

Job summary

NH Hotels & Resorts is seeking a Duty Management Intern to gain hands-on experience across hotel operations. You will collaborate with Front Office, Housekeeping, F&B, and Maintenance to ensure smooth daily performance and guest satisfaction.

You will develop leadership, problem-solving, and operational skills in a dynamic hospitality environment, while supporting reporting and projects and contributing to memorable guest experiences.

Qualifications

• Pursuing a Hospitality/Hotel Management/Tourism degree.
• Available for at least 4 months, 5 days per week, including weekends.
• Starting late Sep or early Oct 2026.
• Strong communication and guest service skills.
• Proactive, organized and solution-oriented.
• Enjoy working with different teams and departments.
• Thrive in a dynamic environment and stay calm under pressure.
• Good command of English; additional languages a plus.
• Must provide a school internship agreement.
• Residential address in the Netherlands.

Responsibilities

• Support daily hotel operations across multiple departments.
• Assist with guest relations and handle feedback/complaints.
• Coordinate with Front Office, Housekeeping, Food & Beverage, and Maintenance teams.
• Conduct operational checks and support quality and brand standards.
• Assist with VIP arrivals and ensure special requests are handled with care.
• Support reporting, administrative tasks, and operational follow‑up.
• Contribute to hotel projects and continuous improvement initiatives.
• Help create memorable guest experiences by delivering excellent hospitality and service.

Skills

Guest relations

Communication

Team coordination

Problem solving

Organizational skills

Customer service

English proficiency

Education

Hospitality / Hotel Management / Tourism degree

Job description

As a Duty Management Intern, you will gain hands‑on experience in hotel operations while working closely with different departments across the hotel. This internship offers a unique opportunity to develop your leadership, problem‑solving, and operational skills in a dynamic hospitality environment.

Join our team at NH Hotels & Resorts, where you will have the opportunity to provide guests with reliable experiences that combine value, location and your own human touch.

Your Benefits at NH Hotels

• A compensation of € 750 gross per month for all your hard work.
• Employee rates from €36 per night at Minor Hotels worldwide, plus Friends & Family discounts of up to 25%.
• International career opportunities with Minor Hotels worldwide.
• Free online & offline training courses through our own Minor Hotels University.
• €500 Refer-a-Friend bonus for successful referrals.
• 30% discount at restaurants and bars, plus exclusive employee discounts with various (online) retailers.
• Regular team events, celebrations, trips, and holiday parties.

Your Role at a Glance

• Support the daily operation of the hotel across multiple departments.
• Assist with guest relations and help handle guest feedback and complaints.
• Coordinate with Front Office, Housekeeping, Food & Beverage, and Maintenance teams to ensure a smooth operation.
• Conduct operational checks and support quality and brand standards throughout the hotel.
• Assist with VIP arrivals and ensure special requests are handled with care.
• Support reporting, administrative tasks, and operational follow‑up.
• Contribute to hotel projects and continuous improvement initiatives.
• Help create memorable guest experiences by delivering excellent hospitality and service.

What Makes You a Great Fit

• You are currently pursuing a degree in Hospitality, Hotel Management, Tourism, or a related field.
• You are available for a minimum of 4 months, 5 days per week, including weekends.
• You are available to start your internship in late September or early October 2026.
• You have strong communication and guest service skills.
• You are proactive, organized, and solution‑oriented.
• You enjoy working with different teams and departments.
• You thrive in a dynamic environment and remain calm under pressure.
• You have a good command of English; additional languages are a plus.
• You are able to provide a school internship agreement.
• You have a residential address in the Netherlands.