Internship Duty Management - NH Utrecht

NH Hotel Group; Utrecht; On-site; EUR 8,370; Full time

Benefits offered by this job

€750 gross monthly compensation

Free online & offline training

Refer-a-friend bonus (€500)

Employee hotel rates starting from €36

30% discount in F&B outlets

Friends & Family discount up to 25%

Team building events and trips

Job summary

A prominent hotel group in Utrecht is offering an internship that immerses you in the hospitality industry. You will rotate through various departments and take on responsibilities as Manager on Duty, ensuring guest satisfaction and learning all facets of hotel management. Ideal candidates are enthusiastic, flexible, and service-oriented with excellent Dutch and English skills. This role offers a chance to grow within a global organization and experience team-building activities.

Qualifications

• Excellent verbal and written communication skills in Dutch and English.
• Ability to work independently and as part of a team.
• Service orientation with a flexible approach.

Responsibilities

• Gain familiarity with all hotel departments.
• Fulfil the role of Manager on Duty independently.
• Assist guests with questions, comments, and complaints.

Skills

Enthusiastic

Flexible

Service-oriented

Excellent command of Dutch

Excellent command of English

Decisive

Team player

Job description

Discover Your Opportunity with NH Hotels

Your Benefits at NH Hotels

• A compensation of €750 gross per month for all your hard work.
• Free online & offline training organized by our own University.
• Refer-a-friend bonus (€500).
• Employee rates starting from €36 in all our hotels worldwide, 30% discount in the F&B outlets, and Friends & Family discount up to 25%.
• Various discounts in (web)shops.
• Team building events, trips and holiday parties.
• The opportunity to grow within our company worldwide.

Your Role at a Glance

During this internship you will become familiar with all facets of the hotel industry. First, you will work at all the departments to be trained. After that, you independently fulfil the role of Manager on Duty. You are part of the Management Team, and you are the first contact for guests. You assist guests with questions, comments and complaints and, if necessary, you assist at other departments whenever it is needed most. You know the hotel, your colleagues and the guests like no other. As a result, your knowledge and skills in the field of Hotel Management are developed quickly and you will be fully prepared for your career as a Young Professional in the hospitality industry.

What Makes You a Great Fit

• You are an enthusiastic person.
• You are flexible but you also stand firm whenever it is needed.
• You are service-oriented.
• You have an excellent command of the Dutch and English language, both verbally and in writing.
• You can work independently, but you also enjoy working in a team.
• You act decisively, and you think in solutions instead of problems.