Integration engineer -Testing Services

Ericsson GmbH; Rijen; On-site; EUR 42,000 - 54,000; Full time

Benefits offered by this job

Microsoft 365 proficiency

Job summary

Ericsson Netherlands seeks a hands-on FLOC professional to support the VodafoneZiggo Test Centre in Heerlen. You will help run the lab, coordinate equipment, access, safety and project intake, and work with engineers and teams to keep operations smooth.

You’ll learn about real telecom test environments, modern networks and digital tools while gaining practical coordination experience in telecom IT and facility operations.

Qualifications

• Relevant education in Telecom, IT, Electrical Engineering, or related field.
• Hands-on, service-oriented approach with strong organizational skills.
• Comfortable coordinating with diverse stakeholders and working on-site.

Responsibilities

• Own the FLOC-VTC project intake process, coordinate requirements and planning.
• Manage test-environment configurations, inventory and asset lifecycle.
• Support and maintain test tools and remote test units in the lab.
• Ensure compliance with safety and facility requirements and coordinate activities.
• Serve as central contact for stakeholders, security and suppliers.
• Organize daily RFC-CAB discussions and monitor risks and actions.
• Provide weekly reports and drive improvements via standardisation.

Skills

Organizational skills

Service-oriented

Communication skills

Safety awareness

MS 365 proficiency

Education

Relevant MBO-4 / HBO / Bachelor-level education in Telecom IT or related field

Tools

Microsoft 365

SharePoint

Job description

Join our Team

About this opportunity:

Are you at the start of your career and looking for a hands-on role where technology, people and operations come together? Ericsson Netherlands is looking for a First Line of Contact (FLOC) professional to support the VodafoneZiggo Test Centre (VTC) in Heerlen.

In this role, you become one of the key people who keep the test centre running smoothly. Together with your FLOC colleague, you help make sure colleagues, engineers and project teams can work safely, efficiently and with the right equipment, access and information.

This is a great opportunity for someone who likes variety: one moment you are helping with project intake or planning, the next you are coordinating equipment, access, safety or a technical setup in the lab. You will learn how a real telecom test environment works and build practical experience with modern networks, digital tools and stakeholder coordination.

You will work in an international environment with VodafoneZiggo and Ericsson colleagues, while being based in the Netherlands. The role suits someone who is curious, reliable, practical, communicative and eager to grow in telecom, IT, operations or technical project coordination.

What you will do

• Own the FLOC-VTC project intake process and coordinate requirements, dependencies, planning and operational documentation.
• Manage test-environment configurations, SharePoint information, equipment, stock, deliveries and the full asset lifecycle.
• Support and maintain test tools, VMTU remote test units, shielded test rooms, remote test environments and new network scenarios.
• Ensure compliance with ESD and VCA requirements and coordinate facility, security, maintenance and upgrade activities.
• Manage building access and share responsibility for the daily opening and closing of VTC Heerlen.
• Act as the central contact for stakeholders, building management, security providers, suppliers and other tenants.
• Organise daily RFC-CAB discussions, clarify change impacts and monitor risks, dependencies and follow-up actions.
• Provide weekly reporting and dashboards and improve FLOC ways of working through standardisation, modernisation and automation.

The skills you bring

• Relevant MBO-4, HBO or Bachelor-level education, or equivalent practical experience, in Telecom, IT, Electrical Engineering, Facility Operations or Technical Service Coordination.
• A hands-on, service-oriented approach with strong organizational skills.
• Comfortable working with technical equipment and coordinating with different stakeholders.
• Strong awareness of safety procedures and requirements.
• Good working knowledge of Microsoft 365 tools.
• Clear communication skills in both Dutch and English.
• Ability to work consistently on-site as required by the role.
• Willingness to obtain the required ESD and VCA certifications.

No VISA sponsorship available.

The location of this role is Heerlen.