Installed Base Growth & Service Sales Leader

Syntegon Technology GmbH; Netherlands; On-site; EUR 90,000 - 120,000; Full time

Benefits offered by this job

Flexible working hours

Fitness subscription

Bicycle plan

Profit-sharing scheme

On-site canteen in Weert

Job summary

Syntegon Packaging Solutions B.V. in Weert, Netherlands, seeks an After Sales & Installed Base Manager to drive profitable growth by maximizing revenue from our installed base and high‑value customers.

You will work with the after‑sales team to develop strategies that increase service sales and strengthen customer satisfaction through service offerings, spare parts, maintenance, upgrades, and modernizations.

Qualifications

• Bachelor’s degree in Mechanical Engineering, Industrial Engineering, Business Administration, or related field.
• 5+ years in service sales, aftermarket management, or technical sales in industrial equipment or packaging machinery.
• Strong knowledge of machines, service requirements, and lifecycle management.
• Ability to analyze customer data, identify opportunities, and drive sales growth.
• Experience working with cross‑functional teams, particularly after‑sales and service organizations.
• Excellent communication skills in English (German is a plus) and willingness to travel for customer visits and team collaboration.

Responsibilities

• Strategic Revenue Generation: Identify high‑potential customers, prioritize resources, and execute strategies to increase aftermarket sales.
• Installed Base Optimization: Maintain and analyze data on machines, service history, and customer profiles to target high‑value accounts effectively.
• Collaboration & Alignment: Support the after‑sales team with insights, tools, and clear priorities to align activities with revenue goals.
• Customer Relationship & Satisfaction: Build and maintain strong relationships with key accounts, coordinating with sales, technical support, and field service to deliver seamless customer experiences.
• Performance Tracking & Reporting: Monitor service sales, installed base health, and customer satisfaction, using insights to refine strategies and maximize revenue.

Skills

Strategic thinking

Customer relationship management

Data analysis

Cross-functional collaboration

English communication

Education

Bachelor's degree

Job description

Syntegon Packaging Solutions B.V. in Weert, Netherlands, seeks an After Sales & Installed Base Manager to drive profitable growth by maximizing revenue from our installed base and high‑value customers.

You will work with the after‑sales team to develop strategies that increase service sales and strengthen customer satisfaction through service offerings, spare parts, maintenance, upgrades, and modernizations.