After-Sales & Installed Base Growth Lead

SYNTEGON; Weert; On-site; EUR 70,000 - 95,000; Full time

Benefits offered by this job

Fitness subscription

Bicycle plan

Profit-sharing scheme

On-site canteen in Weert

Job summary

Syntegon Packaging Solutions B.V. in Weert is seeking an After Sales & Installed Base Manager to drive profitable growth by maximizing revenue from the installed base and ensuring customer success.

You will lead strategic revenue generation, optimize installed base data, and collaborate with cross-functional teams to deliver high-value service offerings across service agreements, spare parts, maintenance, upgrades, and modernizations.

Qualifications

• Bachelor’s degree in Mechanical Engineering, Industrial Engineering, Business Administration, or related field.
• 5+ years in service sales, aftermarket management, or technical sales in industrial equipment or packaging machinery.
• Strong knowledge of machines, service requirements, and lifecycle management.
• Ability to analyze customer data, identify opportunities, and drive sales growth.
• Experience working with cross-functional teams, particularly after-sales and service organizations.
• Excellent communication skills in English (German is a plus) and willingness to travel for customer visits and team collaboration.

Responsibilities

• Identify high-potential customers, prioritize resources, and execute strategies to increase aftermarket sales.
• Maintain and analyze data on machines, service history, and customer profiles to target high-value accounts effectively.
• Support the after-sales team with insights, tools, and clear priorities to align activities with revenue goals.
• Build relationships with key accounts, coordinating with sales, technical support and field service.
• Monitor service sales, installed base health, and customer satisfaction to refine strategies and maximize revenue.

Skills

Service sales

Cross-functional collaboration

Data analysis

Customer relationship management

English communication

Education

Bachelor’s degree in Mechanical Engineering, Industrial Engineering, Business Administration, or related field

Job description

Syntegon Packaging Solutions B.V. in Weert is seeking an After Sales & Installed Base Manager to drive profitable growth by maximizing revenue from the installed base and ensuring customer success.

You will lead strategic revenue generation, optimize installed base data, and collaborate with cross-functional teams to deliver high-value service offerings across service agreements, spare parts, maintenance, upgrades, and modernizations.