Inside Sales Representative-Care Solutions

Eastman; Rotterdam; Hybrid; EUR 48,000 - 64,000; Full time

Job summary

Eastman is seeking an Inside Sales Representative-Care Solutions in a hybrid role that can be located in Rotterdam, Netherlands (10%+ travel). You will develop and execute territory plans, cultivate cross-functional relationships, and drive demand through discovery to uncover unmet needs, progressing opportunities to win new business.

Requirements include a Bachelor’s degree and customer service experience, with strong English proficiency and a passion for selling.

Qualifications

• Bachelor's degree required; science, finance or engineering preferred.
• Experience in servicing customers is a plus.
• Proficiency in English is essential; German and French are assets.
• Passion for selling and strong communication skills.
• Inquisitive mindset with a drive to achieve goals.
• Tenacious work ethic and energy in pursuing objectives.

Responsibilities

• Plan and execute sales calls per territory management plan with follow-up documentation.
• Generate and develop sales leads within the territory to meet sales goals.
• Build relationships across customer organizations beyond procurement.
• Protect and close new business, ensuring orders meet targets.
• Prioritize, track, and win opportunities using Opportunity Management process.
• Create and maintain Territory Management Plans to maximize growth.
• Develop and document account plans for accounts within territory.
• Coordinate resources to ensure timely funnel progression.
• Leverage consultative selling to communicate value and negotiate effectively.
• Maintain CRM documentation, collaboration, and analysis.

Skills

Customer service

English proficiency

German

French

Selling mindset

Curiosity

Tenacity

Education

Bachelor's degree

Job description

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Inside Sales Representative-Care Solutions

Typical duties and responsibilities are

• Plan, complete, document (with follow up) sales calls as per the territory management plan
• Generate and develop sales leads within the sales territory to find new opportunities and achieve sales goals
• Cultivate a network of relationships within the customer organization, beyond procurement (e.g., Operations, Technology, Senior Leadership, Marketing, etc.)
• Use effective techniques to protect and close new business, ensuring sales order values meet sales budget targets
• Use Opportunity Management process to effectively prioritize, track and win sales opportunities
• Create and maintain Territory Management Plan to ensure maximum business growth from the sales territory
• Proactively develop and document appropriate level of account plans for accounts within territory
• Ensure opportunities have the required resources to enable timely funnel progression
• Utilizes consultative selling skills to effectively communicate and capture value
• Effectively leverage CRM for documentation, collaboration, and analysis
• Develop market / customer insight and identify growth opportunities via customer and territory analysis and collaboration with internal / external partners
• Forecast based on customer insights, market insights, and opportunity progression to provide monthly volume guidance
• Negotiate pricing and commercial terms of sales agreements
• Conduct data-based territory analysis and prioritize efforts to maximize territory performance

This is the role

The Sales Representative is responsible for developing and executing the territory plan at the customer level aligned with enabling their customers’ success and executing the business strategy. To effectively accomplish this the Sales Representative must prioritize efforts across their territory, generate demand through discovery to uncover unmet needs, successfully progress opportunities to win new business, protect existing business, articulate compelling customer value propositions and develop account plans. Approximately 10%+ travel is required for this role. This position (Hybrid) can be located in Ghent, Belgium. or in Rotterdam, the Netherlands.

This is what you bring

• Bachelor Degree from an accredited college or university is required. (Science, Finance or Engineering all preferred)
• Experience in servicing customers is certainly a plus
• Good working proficiency in English is a must, German, French and any other European language is an asset.
• Passion for selling
• Inquisitive mindset
• Tenacious; pursues goals with energy and seldom gives up.

Why choose Eastman?

It’s about growth and your long-term success. At Eastman, your career path can take many routes—each offering growth opportunities, competitive salary and benefits, and a globally growing work environment. Eastman fosters a culture of diversity steeped in teamwork and employee involvement, a place where dedicated individuals turn great ideas into materials that make a difference in everyday life. We support and encourage one another and believe that leveraging diversity in our thoughts and experiences allows us to excel in business.