Do you have a good experience in ERP and implementations?
Do you speak fluent Dutch and English?
Great! Then please read on, because we have a great job for you!
You will join a team of implementation professionals who get customers live and keep them running. Day to day, that means completing post-sale technical implementations, diagnosing and resolving customer change events, and making sure everyone involved in a project always knows where it stands.
The role is hybrid 2 days per week in the Breukelen office, Netherlands.
Your tasks will include:
- Perform post-sale initial technical implementation of technology products
- Execute installation, upgrades, testing, and system configuration to complete implementation projects
- Consult with clients to analyze and verify operational needs and to understand their business objectives and goals
- Track the progress of implementation projects, ensuring deadlines are met and scheduling issues are resolved
- Keep customers and other stakeholders informed of project progress
- Apply, test, and reconfigure data rules to produce the required results
- Facilitate problem research, isolation, diagnosis, resolution, and follow-up for customer change events
- Contribute to developing standardized solutions for customers
- Escalate events appropriately when they fall outside your scope
- Own support instances that require partner involvement, acting as the escalation point between the client and the partners
- Work directly with third parties, consultants, VARs, and adapter or application providers
- Take on complex work of high importance to the organization
- Maintain deep industry-specific business knowledge, staying current with emerging products and technical updates
To be a good fit for the Implementation Consultant role you will have:
- A bachelor's degree with 2-5years of relevant experience or equivalent practical experience
- Fluent in Dutch and English
- Strong analytical, problem-solving, and troubleshooting skills
- Strong organizational skills and the ability to manage several projects concurrently
- The ability to apply, test, and reconfigure data rules to produce the intended result
- ERP knowledge, good communicator, problem solver
- Strong analytical, problem-solving, and troubleshooting skills
- Strong organizational skills and the ability to manage several projects concurrently
- The ability to apply, test, and reconfigure data rules to produce the intended result
- Understanding of EDI and supply chain is nice to have
Nice to have:
- Demonstrated organization and prioritization skills, with the ability to handle multiple concurrent activities
- Exposure to third parties, consultants, VARs, or adapter and application providers
- Familiarity with XML
- Experience with text editing and data mapping tools, and in-depth knowledge of mapping tool functionality
- Strong written and verbal communication and interpersonal skills
- A balanced mix of skills: driver and facilitator, tactical leader and doer
Reasons to join:
- Impact & High Growth: You won't just follow playbook processes; you'll help build and refine them.
- Culture & team: Be part of a fast-growing team with an energetic culture packed with team socials, company events, and plenty of reasons to celebrate our wins together.
- Clear Career Progression: Growth path opportunities
- High-Visibility & Diverse Projects: Dynamic portfolio withhigh-impact ERP integrations
- Autonomy & Ownership: High degree of freedom to take initiative, solve complex challenges, and directly shape our expanding European footprint.