Account Support Specialist

Olenex; Rotterdam; Hybrid; EUR 40,000 - 50,000; Full time

Benefits offered by this job

Competitive salary plus 13th month

Fully paid pension

Home office allowance

Discounts on health insurance and fitness

Job summary

A dynamic international company in Rotterdam is seeking an Account Support professional to assist Account Managers with key tasks. You will handle contract updates, prepare proposals, and ensure customer service excellence. The ideal candidate has a Bachelor’s degree, 2+ years of experience, and strong proficiency in MS Office and ERP systems, preferably SAP. The company offers a competitive salary with additional benefits, including a 13th month salary, pension, and the ability to work from home one day per week.

Qualifications

• Minimum 2 years of professional experience in a relevant role.
• Experience in vegetable oils is a plus.
• Proactive, accurate, and collaborative mindset.

Responsibilities

• Support major accounts with pricing and proposals.
• Enter and process contracts and amendments.
• Prepare reports and keep Account Managers informed.
• Ensure excellent customer service to maintain sales volumes.

Skills

Customer service

Proficiency in English

Basic commercial knowledge

MS Office skills

ERP systems knowledge

Education

Bachelor's degree or equivalent experience

Tools

SAP

Job description

Looking to grow your career in a fast-paced, international environment? Join Our Team in Rotterdam!

As part of our Account Support team, you’ll play a key role in supporting our Account Managers. You’ll handle daily admin tasks, work closely with key accounts, prepare proposals, manage contract changes, and ensure smooth processes across our internal systems.

What you’ll do

• Support major accounts with pricing, proposals, and contract updates
• Enter and process contracts, amendments
• Prepare reports, send out market updates, and keep Account Managers informed
• Ensure excellent customer service and contribute to maintaining sales volumes

What you bring

• Bachelor’s degree or equivalent experience
• Professional experience of min. 2 years
• Basic commercial knowledge, ideally some experience (vegetable oils is a plus!)
• Strong MS Office & ERP (preferably SAP) skills
• Proficiency in English (Dutch/German is a strong plus)
• A proactive, accurate, and collaborative mindset with an eye for detail

What we offer

• A dynamic role in our Rotterdam
• An open culture where your ideas matter!
• Competitive salary plus 13th month, and development opportunities
• Fully paid pension
• 1 day working from home + home office allowance
• Discounts on health insurance and fitness

Ready to support our growth and make an impact? Apply now!