Hybrid Customer Success Manager: Drive Adoption & Growth

Meltwater Netherlands; Amsterdam; Hybrid; EUR 50,000 - 70,000; Full time

Benefits offered by this job

Flexible paid time off

8% holiday allowance

Travel expense coverage

Retirement plan

Reduced gym membership fees

Complimentary CalmApp subscription

Family leave program

Ongoing professional development opportunities

Job summary

A global technology company is seeking a Customer Success Manager in Amsterdam to ensure customer satisfaction and drive product adoption. Responsibilities include collaborating with stakeholders, providing strategic guidance, and conducting user training. Exceptional communication skills in English and a proactive approach are required. The role offers a hybrid work schedule with four office days, flexible paid time off, and professional development opportunities.

Qualifications

• Ability to establish and maintain strong customer relationships.
• Dedication to achieving customer satisfaction.
• Promptly identifying and addressing customer needs.

Responsibilities

• Collaborate with internal stakeholders to align customer needs.
• Provide strategic guidance for customer adoption of solutions.
• Empower clients to cultivate strong advocacy.

Skills

Exceptional communication skills

Interpersonal skills

Results-driven mindset

Proactive approach

Collaborative spirit

Written communication in English

Verbal communication in English

Proficiency in French

Job description

A global technology company is seeking a Customer Success Manager in Amsterdam to ensure customer satisfaction and drive product adoption. Responsibilities include collaborating with stakeholders, providing strategic guidance, and conducting user training. Exceptional communication skills in English and a proactive approach are required. The role offers a hybrid work schedule with four office days, flexible paid time off, and professional development opportunities.