Housekeeping Supervisor

Homerun B.V.; Amsterdam; On-site; EUR 30,000 - 40,000; Full time

Benefits offered by this job

Travel allowance

Pension scheme

Staff outings

Employee discounts

Overnight stay for two post-probation

Job summary

Homerun B.V. is seeking a Housekeeping Supervisor for their hotel in Amsterdam. In this role, you will lead daily operations, oversee a dedicated housekeeping team, and maintain high cleanliness standards. Responsibilities include inspecting rooms, assigning tasks, and coordinating with other departments.

Applicants should have at least 1 year of experience, be detail-oriented, and possess strong communication skills in Dutch, English, or Spanish. A dynamic working environment and attractive employment conditions are offered.

Qualifications

• At least 1 year of relevant work experience.
• Strong eye for detail ensuring cleanliness in hotel rooms.
• Ability to work flexible hours including weekends.

Responsibilities

• Oversee daily housekeeping operations and team workflow.
• Inspect guest rooms and public areas for cleanliness.
• Monitor stock levels of cleaning products and perform minor repairs.

Skills

Hospitality affinity

Detail-oriented

Flexibility

Physical fitness

Dutch language

English language

Spanish language

Education

MBO level 3

Job description

Your Role

As a Housekeeping Supervisor, you lead the daily operations to ensure our guests enjoy an exceptionally good stay. You will work in two main shifts:

• Opening Shift: 08:00 – 16:00
• Closing Shift: 10:00 – 18:00

We operate 7 days a week, with shifts on both weekdays and weekends.

Your team: You will be part of a dedicated, fully internal housekeeping team. The team consists of a Housekeeping Manager, Supervisors, Room Attendants (RA), General Service (AD) staff, and Housemen. Together, we are responsible for the pristine appearance of our iconic building.

Key Responsibilities

• Prepare room lists, divide the workload for Room Attendants, and personally oversee the preparation of VIP rooms.
• Assign tasks and ensure a smooth workflow. Work closely with the Front Office regarding room statuses, VIP arrivals, early check‑ins, and special requests.
• Inspect guest rooms, corridors, and public areas to maintain our high standards.
• Coordinate the daily operations of RAs, AD staff, and Housemen, supporting them with daily tasks.
• Monitor stock levels of cleaning products and supplies. Perform minor spot repairs when possible; otherwise, coordinate with the Technical Department and track resolution.
• Complete the final inspection round of public areas, collect team lists, and send out the daily handover.
• Assist with quality programs, performance reviews, and administrative tasks to improve overall room quality and team performance.

Your Talents

• Affinity with the hospitality industry.
• Flexible, guest‑oriented, and detail‑focused.
• Driven and hands‑on.
• Willing to roll up your sleeves and get things done.
• Flexible availability; weekends are not a problem.
• Responsible and strong eye for detail, ensuring guests never have to complain about a dirty hotel room.
• In good physical condition.
• At least 1 year of relevant work experience.
• MBO level 3 working and thinking ability.
• Live in or near Amsterdam and can reach us by bike or public transport.
• Speak Dutch, English, or Spanish.

Here’s what Hotel Arena has to offer

• A dynamic working environment within an independent and culturally oriented hotel in Amsterdam.
• A pleasant working atmosphere with fun and social colleagues building a close‑knit team together.
• Travel allowance for commuting.
• A pension scheme through the Hospitality & Catering Pension Fund.
• Attractive employment conditions: good salary, staff outings, employee discounts, and the opportunity for an overnight stay for two people after completing your probation period.