Housekeeping Manager — Lead Rooms & Guest Experience

The Usual; Rotterdam; Hybrid; EUR 45,000 - 65,000; Full time

Benefits offered by this job

Travel allowance (up to 100 km)

Pension contribution

€40 Alleo budget for culture and well‑

Well-being and more

Team events and hotel discounts

Extra time off for charity

Job summary

The Usual Rotterdam is seeking a Housekeeping Manager to lead and elevate our housekeeping team across rooms and public spaces. You will drive daily operations, training, and standards to ensure every guest experiences a spotless, welcoming environment.

You will collaborate closely with Front Office and Maintenance to keep services seamless and guests satisfied. We value hands-on leadership, cost awareness, and a passion for sustainability, with English as the primary language of communication

Qualifications

• Experience in housekeeping supervision within hospitality.
• Strong leadership and communication skills.
• Fluent in English; Dutch a plus.

Responsibilities

• Lead and inspire the housekeeping team, coaching and supporting staff.
• Oversee daily housekeeping operations, room assignments, schedules, and staffing.
• Conduct regular room inspections and quality checks to meet standards.
• Collaborate with Front Office, Maintenance and other departments.
• Monitor supplies, budget, costs and waste to ensure efficiency.
• Respond to guest feedback and housekeeping requests promptly.

Skills

Leadership

Team management

Quality standards

Cost management

Communication

English language

Job description

The Usual Rotterdam is seeking a Housekeeping Manager to lead and elevate our housekeeping team across rooms and public spaces. You will drive daily operations, training, and standards to ensure every guest experiences a spotless, welcoming environment.

You will collaborate closely with Front Office and Maintenance to keep services seamless and guests satisfied. We value hands-on leadership, cost awareness, and a passion for sustainability, with English as the primary language of communication