Hotel Manager - Rotterdam/Amsterdam, Creative & Hands-On

Hotel Not Hotel; Rotterdam; Hybrid; EUR 55,000 - 75,000; Full time

Benefits offered by this job

Staff discount on stays

Staff outings

Creative workplace

Job summary

Hotel Not Hotel in Rotterdam is seeking a Hotel Manager to oversee operations at our Rotterdam base while collaborating closely with the team in Amsterdam. You’ll regularly be in Amsterdam and stay in contact with the two-property team.

All-round, hands-on leadership is expected, with direct responsibility for guest experience, staff on-floor performance, and MEWS-based scheduling. You live near Rotterdam and can travel to Amsterdam as needed.

Qualifications

• Experience leading a team on the floor in a hotel or guest-facing setting.
• Energetic, positive and proactive approach.
• Willingness to travel between Rotterdam and Amsterdam as required.

Responsibilities

• You are the on-floor point of contact for guests, hosts and housekeeping.
• Onboard new hosts and coach the team during shifts.
• Ensure the hotel is ready at 15:00 as if opening night.
• Solve problems before guests notice them.
• Create schedules and plan the day in MEWS.

Skills

Team leadership

Energy & attitude

Travel flexibility

Tools

MEWS

Job description

Hotel Not Hotel in Rotterdam is seeking a Hotel Manager to oversee operations at our Rotterdam base while collaborating closely with the team in Amsterdam. You’ll regularly be in Amsterdam and stay in contact with the two-property team.

All-round, hands-on leadership is expected, with direct responsibility for guest experience, staff on-floor performance, and MEWS-based scheduling. You live near Rotterdam and can travel to Amsterdam as needed.