Hotel Host & Vibe Creator — Guest Experience Pro

Hotelprofessionals; Hoofddorp; On-site; EUR 24,000 - 32,000; Full time

Benefits offered by this job

Night bonus 25%

Marriott associate discount

Free overnight stay

IHCP employee discounts

Job summary

Moxy Crew at Hotelprofessionals in the Netherlands offers a dynamic hospitality role across guest service, F&B and front desk. You work mornings and evenings, with flexibility to suit you and the team, delivering memorable experiences for every guest.

As the hosts of the hotel, you are the vibe creators, handling check-ins/outs, payments, and guest requests while maintaining cleanliness and HACCP standards. English required; Opera/Micros knowledge is a plus.

Qualifications

• Fluent English required; hospitality experience preferred.
• Experience with Opera and Micros is an advantage.
• Available for morning and evening shifts, including weekends.

Responsibilities

• Deliver guest experiences across front desk, F&B and guest services.
• Handle check-ins and check-outs efficiently.
• Process payments and resolve disputes.
• Provide information about the hotel and local hotspots.
• Prepare and serve food and beverages; maintain HACCP standards.
• Keep workspace clean and organized.

Skills

English communication

Hospitality mindset

Team player

Energetic and playful

Tools

Opera

Micros

POS systems

Job description

Moxy Crew at Hotelprofessionals in the Netherlands offers a dynamic hospitality role across guest service, F&B and front desk. You work mornings and evenings, with flexibility to suit you and the team, delivering memorable experiences for every guest.

As the hosts of the hotel, you are the vibe creators, handling check-ins/outs, payments, and guest requests while maintaining cleanliness and HACCP standards. English required; Opera/Micros knowledge is a plus.