Hotel Duty Management - Internship - nhow Amsterdam RAI - Feb.2027

StudentJob; Amsterdam; On-site; EUR 7,100 - 9,600; Part time

Benefits offered by this job

Salary €750 gross/month

Training by Minor Hotels University NE

Refer-a-friend €500 bonus

Employee rates and discounts

Welcome at Work program

Team events and growth opportunities

Job summary

nhow Amsterdam RAI offers an internship for a Duty Management position in hospitality. You will train across hotel departments and then independently act as Manager on Duty, greeting guests and resolving questions, comments, and issues.

You will gain rapid exposure to international hotel operations and guest relations. The role requires ongoing learning, self-motivation, and teamwork in a vibrant hospitality environment; English mastery is essential, Dutch is a plus, and the program is built for

Qualifications

• Enrolled in Bachelor's or Master's in Hospitality or related field.
• Proven guest-facing experience preferred.
• Strong service orientation and problem-solving mindset.

Responsibilities

• Serve as Manager on Duty after initial training in all departments.
• Be first point of contact for guests and handle questions, comments, and complaints.
• Assist other departments during peak times or emergencies as needed.
• Develop knowledge of hotel operations to prepare for a career in hospitality.

Skills

English proficiency

Dutch language (benefit)

Customer service

Education

Bachelor's or Master's in Hospitality

HBO

Job description

Are you a fan of unconventional lifestyles and distinctive design? Become part of the nhow brand, with hotels inspired by their destination's vibe, becoming a distinctive, ground-breaking and iconic hub in key destinations across Europe and Latin America.

Work in a fresh, thought-provoking universe conceived to stimulate the senses while immersed in a spectacular, avant-garde environment.

Join a team with a Millennial and Gen Z mindset, eager to live story-worthy experiences and ready to inspire you to create your own.

Are you the Intern Duty Management who embraces service with a twist, has a passion for hospitality, and enjoys the forward culture of nhow Amsterdam RAI?

social hub. Design hotel. The place to be.

nhow Amsterdam RAI is a new social and multicultural hub for globetrotters, business travelers, and Amsterdam locals. The iconic building, facing the various wind directions, symbolizes the melting pot the city of Amsterdam has always been and continues to be. The impressive 91-metre-tall building is in the Zuidas district, right next to the RAI Amsterdam Convention Centre, offering its guests a dynamic headquarters and home base.

What's in it for you (spoiler: a lot!)

• Compensation of € 750 gross per month for all your hard work, based on full-time hours;
• Free online & offline training organized by our own Minor Hotels University Northern Europe;
• Refer-a-friend bonus (500 EUR);
• Employee rates differing from 36 euros in all our hotels worldwide, 30% discount in the F&B outlets, and Friends & Family discount up to 25%. Various discounts in (web)shops;
• Welcome @ Work; dine, spend the night, and have breakfast in your own hotel for 2;
• Team building events, trips and holiday parties;
• The opportunity to grow within our company worldwide.

What part will you play in creating the unforgettable?

During this internship you will become familiar with all facets of the hotel industry. First, you will be getting trained in all the departments before you can assume your duties. After that, you independently fulfil the role of Manager on Duty. You are the first contact for guests. You assist guests with questions, comments, and complaints and, if necessary, you assist other departments whenever it is needed most. You will be also dealing with calamities and any other emergencies such as fire alarms, sick guests, and similar.

You know the hotel, your colleagues, and the guests like no other. As a result, your knowledge and skills in the field of Hotel Management are developed quickly and you will be fully prepared for your career as a young professional in the hospitality industry.

What makes you the perfect fit for this bold journey?

• You are currently enrolled for Bachelor's or Master's in Hospitality or any other relevant study;
• If not you must have worked at a hotel for a minimum of 1 year at a guest facing role;
• You are available for a minimum of 6 months;
• You are eager to learn and develop in understanding how a large international hotel runs;
• You are flexible but you also stand firm whenever it is needed;
• You are service-oriented, you dare to make decisions and you have an excellent command of the English language. Dutch is a strong benefit;
• You can work independently, but you also enjoy working in a team;
• You are a problem-solver, can act decisively, and you can think of solutions instead of problems.

Minor Hotels Europe & Americas is dedicated to fostering an inclusive working environment where every individual is valued and equally encouraged. We warmly welcome individuals from all backgrounds and abilities.

Salarisomschrijving

In overeenstemming

Dienstverband:

Vaardigheden

• Je beheerst Engels

Opleiding

HBO