Internship Reception - nhow Amsterdam RAI - starting 2027

StudentJob; Amsterdam; On-site; EUR 7,100 - 9,600; Part time

Benefits offered by this job

Minor Hotels University training

Refer-a-friend bonus

Gastenkortingen wereldwijd

Welcome @ Work

Teamuitjes en groeimogelijkheden

Job summary

nhow Amsterdam RAI zoekt een Front Office Intern die gastvrijheid ademt, communicatief is en graag in een bruisende, internationale omgeving werkt. Je maakt deel uit van een designhotel met een globale mindset en levert een eerste indruk die blijft hangen.

Na een korte training neem je deel aan check-in/out processen, beantwoord je vragen en help je gasten bij upselling en issues. Je werkt minimaal 4 maanden en beheerst Engels goed.

Qualifications

• Je studeert een HBO-opleiding in hospitality of toerisme.
• Minimaal 4 maanden beschikbaar.
• Goede beheersing van de Engelse taal.

Responsibilities

• Verwelkomen en assisteren van gasten bij aankomst en gedurende het verblijf.
• Uitvoeren van basis in- en uitcheckprocedures.
• Ondersteunen bij upselling en gastvragen.

Skills

Engels

Education

HBO

Job description

Are you a fan of unconventional lifestyles and distinctive design? Become part of the nhow brand, with hotels inspired by their destination's vibe, becoming a distinctive, ground-breaking and iconic hub in key destinations across Europe and Latin America.

Work in a fresh, thought-provoking universe conceived to stimulate the senses while immersed in a spectacular, avant-garde environment.

Join a team with a Millennial and Gen Z mindset, eager to live story-worthy experiences and ready to inspire you to create your own.

Are you the Front Office Intern who embraces a service with twist, has a passion for people, and who enjoys the vibrant atmospheres of nhow Amsterdam RAI, 'the cultures hub'?

social hub. Design hotel. The place to be.

nhow Amsterdam RAI is a social and multicultural hub for globetrotters, business travelers, and Amsterdam locals. The iconic building, facing the various wind directions, symbolizes the melting pot the city of Amsterdam has always been and continues to be. The impressive 91-metre-tall building is in the Zuidas district, right next to the RAI Amsterdam Convention Centre, offering its guests a dynamic headquarters and home base.

For this iconic social hub, we are looking for a Front Office Intern who is enthusiastic, energetic, and proactive, and who is ready to take part in a dynamic design hotel. You will be the memory-maker by creating elevated stay of our guests.

What's in it for you (spoiler: a lot!)

• Compensation of € 750 gross per month for all your hard work, based on full-time hours;
• Free online & offline training organized by our own Minor Hotels University Northern Europe;
• Refer-a-friend bonus (500 EUR);
• Employee rates differing from 36 euros in all our hotels worldwide, 30% discount in the F&B outlets, and Friends & Family discount up to 25%. Various discounts in (web)shops;
• Welcome @ Work; dine, spend the night, and have breakfast in your own hotel for 2;
• Team building events, trips and holiday parties;
• The opportunity to grow within our company worldwide.

What makes you the perfect fit for this bold journey?

• You are an approachable person, easy to talk with, willing to make the first step to the guest;
• You are currently studying a course in hotel-, hospitality-, travel & tourism and this internship is a mandatory part of your course;
• You are available for at least 4 months;
• You get energy from working with (international) guests;
• You have a good command of the English language;

What part will you play in creating the unforgettable?

As a Front Office colleague, you are one of the first impression makers of the hotel. You are (partly) responsible for providing a great experience for every hotel guest. After a training period, you will check in and out independently and you perform all administrative actions that are necessary to successfully manage a Front Office in a hotel. You maintain close contact with the guests, answer all their questions and provide them with a variety of information. You will also learn skills in the field of upselling and complaint handling. And most important, you will create a great team atmosphere, so all guests are welcomed with a smile.

Are you looking for a new challenge?

Minor Hotels Europe & Americas is dedicated to fostering an inclusive working environment where every individual is valued and equally encouraged. We warmly welcome individuals from all backgrounds and abilities.

Salarisomschrijving

In overeenstemming

Dienstverband:

Vaardigheden

• Je beheerst Engels

Opleiding

HBO